Knowledge Management for Sales and Marketing : A Practitioner's Guide by Nick Milton and Tom Young (2011, Trade Paperback)
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ISBN-13: 9781843346043, 978-1843346043. This book presents models to assist the reader to understand how knowledge can be applied and reused within the sales and marketing processes, leading to an enhanced win [url] covered provide managers and practitioners with the necessary principles, approaches and tools to be able to design their approach from scratch or to be able to compare their existing practices against world class examples.