Product Information
Roger Fisher and William Ury bring you a simple, step-by-step guide to give you the skills you need to negotiate successfully in every situation. We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker? In Getting Past No, William Ury of Harvard Law School's Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You'll learn how to- - STAY IN CONTROL UNDER PRESSURE - DEFUSE ANGER AND HOSTILITY - FIND OUT WHAT THE OTHER SIDE REALLY WANTS - COUNTER DIRTY TRICKS - USE POWER TO BRING THE OTHER SIDE BACK TO THE TABLE - REACH AGREEMENTS THAT SATISFY BOTH SIDES' NEEDS Getting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don't have to get mad or get even. Instead, you can get what you want!Product Identifiers
PublisherCornerstone
ISBN-139780712655231
eBay Product ID (ePID)89657341
Product Key Features
Book TitleGetting Past No: Negotiating with Difficult People
AuthorRoger Fisher, William Ury
FormatPaperback
LanguageEnglish
TopicPsychology, Business, Opinion of the People
Publication Year1992
TypeTextbook
Number of Pages176 Pages
Dimensions
Item Height198mm
Item Width126mm
Additional Product Features
Title_AuthorRoger Fisher, William Ury
Country/Region of ManufactureUnited Kingdom