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Getting Past No: Negotiating With Difficult People by Roger Fisher, William Ury (Paperback, 1992)
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£9.77
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You'll learn how to-. Roger Fisher and William Ury bring you a simple, step-by-step guide to give you the skills you need to negotiate successfully in every situation. Getting Past No is the state-of-the-art book on negotiation for the twenty-first century.