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BOOK REVIEW INVESTIGATIVE INTERVIEWING Second edition The Conversation Management Approach By Eric Shepherd & Andy Griffiths Oxford University Press ISBN: 978 0 19 968189 1 www.oup.com FOR PRACTITIONERS: THE DEFINITIVE GUIDE TO THE PRINCIPLES, PRACTICES AND TECHNIQUES OF INVESTIGATIVE INTERVIEWING An appreciation by Phillip Taylor MBE and Elizabeth Taylor of Richmond Green Chambers Now in a new second edition from the Oxford University Press, this highly regarded book is considered the benchmark text on establishing best practice in investigative interviewing technique. If you are a lawyer, a member of the judiciary, involved in law enforcement, or perhaps an expert witness, or student, this book will be of direct relevance to you as and when inevitably, you will need to conduct interviews to elicit (usually with difficulty) certain specific information. In the words of the publishers, this book can show you how to ‘ask the right question at the right time and in the right way.’ If this sounds easy, you’ll discover on reading this book that it isn’t. Eliciting information from someone who doesn’t want to give it is no simple task. The aim of this book therefore, is to function as a ‘how-to’ manual to help you acquire the optimum level of investigative interviewing expertise. Particularly interesting, as well as useful and practical, is the amount of minute analysis of interview situations and interviewees. The result is a wealth of insight aimed at enabling you to assess response behaviour via your own observation of visible psychological and physiological cues. In some instances, you are guided step by step -- quite often via diagrams and boxed and bullet pointed sections -- though the management -- or indeed micro-management -- of an interview. As you’ll be relieved to know, the processes and procedures of what the authors refer to as the ‘conversation management’ approach are expressed in largely non-technical language. Or when technicalities do need to be used, they are clearly explained. The co-authors, Professor Eric Shepherd and Dr Andy Griffiths are renowned experts in this difficult and sensitive field which touches on a number of disciplines. Shepherd (to cite only a few of his credentials) is a chartered scientist, forensic psychologist and counselling psychologist with wide experience in both the private and public sectors. Griffiths, as a Detective Superintendent and police trainer with an academic background, has lead homicide, organized crime and intelligence departments within the police services. Demonstrating an ethical, compassionate and certainly practical and thorough approach to the problems and people involved in the investigative interview process, the book is a fascinating read that speaks with authority about a difficult subject. Published in 2013, this brand new edition is to be highly recommended for all professionals involved in any aspect of investigative interviewing.Read full review
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