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Services Science: Fundamentals, Challenges and Future Developments by Bernd Stauss, Achim Luhn, Anja Kremer, Kai Engelmann (Hardcover, 2007)

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ISBN-13: 9783540744870, 978-3540744870. In response to the economic impact of the service sector, services science must be established as an academic discipline. Services Science. KG, Germany.