The Essential Guide to Workplace Mediation and Conflict Resolution: Rebuilding Working Relationships by Marcelas Guyler, Nora Doherty (Paperback, 2008)
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Ingram Publishing Services. They describe how to apply the model to organizational, group and individual situations and how it can be established as a mode of routine practice. Annotation ©2008 Book News, Inc., Portland, OR ()-- Book News.
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