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24horse-sales

24horse-sales

14K items sold
399 followers
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About us

Location: United KingdomMember since: 16 Mar, 2015Seller: 24horse-sales

Business details

Business name: Louise BrownFirst name: LouiseSurname: CaliskanAddress: 8 Hall Drive, Gotham, Nottingham, Nottinghamshire, United Kingdom NG11 0JTPhone number: 01159830871Email: 24hourhorse@gmail.comVAT number: GB 755620917

Feedback ratings

Last 12 months

Positive175- positive Feedback in last 12 months
Neutral3- neutral Feedback in last 12 months
Negative2- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
4.9
Delivery time
4.9
Communication
4.9

Seller Feedback (3,389)

  • l***m (3642)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Shocking Customer Service! My Gullet Gauge Never Turned Up. I Bought It On 30th April & I Let Ebay Know On The 22nd May. I Was Told By The Seller That If I Closed The Case They Would Send Me A Replacement Gullet Gauge At Once. They Knew That I Needed It To Know What Size I Would Need For A Youngster Urgently. Apparently They Couldn't Send Me A Replacement Or Even The Tracking Number Until I Had Closed The Case! I Settled For A Refund! I'd Been Messed About Too Much To Have Any More Faith In Them
    Reply from: 24horse-sales- Feedback replied to by seller 24horse-sales.- Feedback replied to by seller 24horse-sales.
    Really unfair feedback we kept the customer in the loop, we never said we wouldn't send the tracking number or a replacement. We had a replacement on hand to send out, Royal Mail said to allow more time for it to be delivered, the buyer said they opened a case because they were tired of Ebay sending messages about how the item was and to leave feedback. We refunded the customer on the 22nd not Ebay. It isnt our fault if RM loose a parcel we will always try to help and either replace or refund
  • u***p (4)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Seller was out of the first color I wanted but quickly contacted me with options for alternatives. I was a little worried because the order “listing” didn’t update but I received my boots and they are beautiful and the correct size and color we had discussed.
  • a***m (575)- Feedback left by buyer.
    Past year
    Verified purchase
    Item as described, well packaged and quick postage. Good ebayer x
  • 0***s (1037)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Jacket was in excellent condition and arrived well packaged,good seller.
  • 2***n (2025)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Perfect. As described, well packed and quick delivery.
  • 1***e (1786)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Very friendly and helpful conversations. Finally, unfortunately the ordered colour and size wasn't available anymore. Money has been easily and quickly refundend. A very good seller! Will definitely order here again! A 5* seller!
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Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!1/1000