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Zarela

Zarela

313K items sold
2.5K followers
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About us

Welcome to Zarela! We specialise in luxury natural fibre yarns and crochet hooks and needles. We pride ourselves on our exceptional customer service and our no quibble attitude. If you have a special requirement or can't find what you are looking for please drop us a mail. Thanks for looking :)
Location: United KingdomMember since: 18 Jan, 2006Seller: zarelayarns

Business details

Business name: Zarela LtdFirst name: JeremySurname: FossettAddress: Woodlane Hall Farm, Wood Lane, Burton-on-trent, Yoxall, Staffordshire, United Kingdom DE13 8PHPhone number: +44 1283712185Email: sales@zarela.co.ukVAT number: GB 247873367CRN: 10325306

Feedback ratings

Last 12 months

Positive2,086- positive Feedback in last 12 months
Neutral2- neutral Feedback in last 12 months
Negative6- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
5.0
Reasonable postage cost
4.9
Delivery time
5.0
Communication
5.0

Seller Feedback (47,310)

  • a***y (113)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    I have bought from Zarela before always happy with their service. Unfortunately this time my order was late by over a week through No Fault of Zarela, the problem was with Royal Mail. The correspondence with customer service was great, to which l thank them for all there help. If l could give them more than 5 stars l would A**. Sirdar snuggly is a lovely baby wool, good condition soft quality and value for money.
  • n***a (1509)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great price for quality item. Fast well packed delivery. As always, a super efficient ebay seller.
  • e***s (526)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Yellow yarn arrived in fantastic time and way better than described! The quality is fantastic and good value too! Awesome seller, very swift! Defo going to buy from again and again! Thank you so much, I'm very happy with it!
  • u***1 (245)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item is exactly as expected. I was concerned that it had not been posted as the tracking number provided did not work. Even after I received it yesterday (as predicted) the tracking details still show that has not been posted (which is not fault of seller). However, evidently it was posted promptly. Great service, thank you
  • s***9 (7)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    This 0.40mm crochet hook is perfect for my micro crochet. First time using Tulip crochet hooks and it really is a must-have. Amazing quality - looks great and is comfortable to use and also arrived in perfect condition. I also find the price extremely accessible and it's worth paying a bit more for a decent and reliable product. Also recommend the seller! Excellent communication and it delivered my order really fast.
  • 7***7 (276)- Feedback left by buyer.
    Past month
    Verified purchase
    Great quality wool received promptly and well packaged. Items were vacuum packed so went through letter box Very happy with sale and seller
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Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!298/1000