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OnlineSPARESDirect

OnlineSPARESDirect

290K items sold
7.9K followers
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About us

Please add me to your list of favorite sellers and come again
Location: United KingdomMember since: 16 Jan, 2007Seller: onlinesparesdirect

Business details

Business name: GOOD LEAD UK LtdFirst name: OnlineSPARESSurname: Direct.comAddress: Unit 9, Kilwee Business Park, Upper Dunmurry Lane, Belfast, Dunmurry, Antrim, United Kingdom BT17 0HDPhone number: 02890998827Email: help@onlinesparesdirect.comVAT number: GB 259899224CRN: NI629376Additional information: OFFICE HOURS Mon to Fri - 9am to 5pm Saturday - Closed Sunday - Closed If you have any questions please feel free to contact us we are here to help.

Feedback ratings

Last 12 months

Positive14,461- positive Feedback in last 12 months
Neutral184- neutral Feedback in last 12 months
Negative143- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Seller Feedback (89,564)

  • y***e (295)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Replacement remote control for my LG TV just as listed, and at a good price. Arrived very quickly and well packaged. An invoice was sent via email and the seller communication was excellent. I have used this company before and can recommend them. Many thanks.
  • d***a (102)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    The new remote control for my 10+ year old TV was well packed and received within 2 days from order, but it worked for only a few seconds then failed. Calling the helpline yielded an instant response with a replacement sent immediately and received THE NEXT DAY! Absolutely superb service. Thank you 😊
  • g***e (473)- Feedback left by buyer.
    Past year
    Verified purchase
    Great service, the original purchase had been stolen on route, the packaging was ripped open. I called Royal Mail and an hour later spoke to somebody. I then called Online spares direct and explained a replacement arrived by the next post . Just amazing service - thank you.
  • f***n (199)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    From my experience, I cannot believe this company ever received negative feedback, even if the numbers are absolutely tiny in comparison to their positive feedback. The best service I have ever received from an online company. Quick to reply to my messages having answered ALL my questions. All over a remote control costing me less than £6. If you see something from their online store you need, buy it. There's simply no point looking elsewhere, if you enjoy fantastc service and great prices!
  • 5***u (180)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item got lost in post. After two weeks I asked for a refund and, no questions asked, the money was transferred right away. Then Royal Mail eventually decided to deliver it the following day. Item as described, just what I wanted, however, since sold the old TV so cannot test its functionality. Despite the delivery delays, I wouldn't hesitate in using OnlineSPARESDirect again.
  • o***e (9)- Feedback left by buyer.
    Past month
    Verified purchase
    Excellent service provided by this seller. The Remote Control was as described and was exactly what I required. Was deliver ed within 2 days of ordering. Would recommend on basis of my experience.
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