Ordered on 30th December. Contacted on 6th January advising me that a part of it was missing. In fairness they refunded straight away. Still quite slow bearing in mind that everyone was back to work on 2nd January. Sorry, cannot recommend this seller
Reply from: lunarnetworksltd- Feedback replied to by seller lunarnetworksltd.- Feedback replied to by seller lunarnetworksltd.
Hi,
Apologies for the late dispatchment as we were not back in work on the 2nd like everyone else may have been, we had only been back in office on the 6th, I had contacted you explaining we were not in office.
However, so sorry for the mistake we had made with not originally noticing the faulty earlier, hope you have no issues with the refunding.
Thank you for understanding.
i***1 (11)- Feedback left by buyer.
Past 6 months
Verified purchase
The customer service went the extra mile, leaving an excellent impression!
Photos were accurate.
Description was minimal.
Overall pleasant experience.
v***m (1986)- Feedback left by buyer.
Past 6 months
Verified purchase
All round fantastic service!!! Thank you sooooo much, thank you to you M and your team! X