Alcalstores

Seller Feedback (10,481)

• s***5 (426)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Fast delivery. Answered my question quickly. Super service. Couldn’t fault. And as for the product….really well packaged, lovely thick coating of chocolate icing and chewy toffee, perfect. In fact I’m ordering more now as they’re so good, they won’t last long!
• u***q (1062)- Feedback left by buyer.

  Past month

  Verified purchase

  Items exactly as described, super fast delivery and dispatch! Excellent seller communication! Thank you! I highly recommend this seller as the Items are exactly as described, super fast delivery and dispatch! Excellent seller communication! I highly recommend this seller as they are brilliant!! A 5***** seller! 👍
• 8***1 (65)- Feedback left by buyer.

  Past month

  Verified purchase

  I emailed the seller asking if the item was the exact same as the picture shown as I don't like the new style cans and he lied and said it was the exact same as the picture. They turned up and they were the new ones. I have since tried to contact him and he just ignores my messages and now I'm expected to pay the return postage for his lies. Also the cans arrive dented anyway. Avoid this seller
• i***n (166)- Feedback left by buyer.

  Past month

  Verified purchase

  Knowingly sold me drinks that were 1 year out of date & also sent the wrong flavour. The cans were battered & old, poor packaging, & didn't even say sorry, which says a lot about the way they operate. They did offer a refund, I refused to pay to take their junk to the post office, I reported them instead to Ebay & the authorities. Still no expiry dates on their food listings, so another report will happen. They will no doubt cuss me in reply to this. Just read their negative reviews yourself...

  Reply from: alcalstores- Feedback replied to by seller alcalstores.- Feedback replied to by seller alcalstores.

  buyer been blocked tried to scam notified ebay for not sending retrun back and demanding a refund for false claims and lies AVOID AT ALL COSTS
• w***u (176)- Feedback left by buyer.

  Past month

  Verified purchase

  Sent wrong product. I contacted the seller saying they sent me the wrong product and I wanted to resolve the issue rather than leaving negative feedback as I was happy with the delivery. They took that as a threat that was against ebay policy (??!!) and just said return for a refund. No apologies, nothing. First and last order. Im still leaving five stars for item condition and delivery but the reseller customer experience is poor. Such a pity.
• 1***6 (4159)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Fast delivery, item was as described on the ebay listing, price was more than other Sellers but item was available for immediate shipping which is what I was after so happy to pay the extra costs of purchasing these from this Seller - Thanks !