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About us

Here at Loop Mobile we are global experts in offering our customers quality refurbished products and premium service. Any device that enters our refurbished system goes through a strict testing and grading process which includes 70 diagnostic checks such as testing features, hardware and detect any signs of jailbreak. We offer free next working day shipping across mainland UK, and include a 12 month warranty to protect your product for any faults.
We are keen to offer our customers quality refurbished products and premium service to ensure that the are fully satisfied with their purchase. If you have any problems with your purchase, we do not hesitate to contact us, and we will do our best to resolve your issue quickly and correctly.
All our items are individually graded meaning differences of opinion can occur, if this does happen, we are happy to exchange or refund any item within the hassle free 30-day return period.
Location: United KingdomMember since: 05 Oct, 2003Seller: loop_mobile

Business details

Business name: ALCHEMY TELCO SOLUTIONS UK LTDAddress: Unit 16-17, Evolution, ST5 9QF Newcastle, Lymedale Business Park, United KingdomVAT number: GB 217869276

Detailed seller ratings

Average for the last 12 months

Accurate description
Reasonable postage cost
Delivery time

Seller Feedback (26,296)

a***n (59)- Feedback left by buyer.
Past 6 months
Verified purchase
Great price and service, item as described, very fast delivery, well packaged. Good Ebayer A+++
r***s (426)- Feedback left by buyer.
Past 6 months
Verified purchase
Fantastic communications. Fast delivery. Genuine Apple sleeve in original box and wrapper. Amazing low price. Well packaged. Buy with confidence. Thoroughly recommend this seller. Many thanks. 5* service.
a***i (318)- Feedback left by buyer.
Past year
Verified purchase
I had an outstanding experience with this seller! The item was exactly as described, and it arrived well-packaged and in perfect condition. The seller was incredibly responsive and helpful, answering all my questions promptly. The shipping was super-fast, and I received the package within just a few days. I highly recommend buying from loop mobile. A truly professional and reliable seller who goes above and beyond to provide exceptional service. Thank you!
a***z (212)- Feedback left by buyer.
Past month
Verified purchase
Phone arrived really quickly within 2 days. Very good packaging, secure. Phone works brilliantly and as described. Included everything as mentioned in the ad such as USB cable, sim ejector pin, sim cards (giffgaff/O2). Genuine seller would recommend buy from again 😊
b***k (242)- Feedback left by buyer.
Past year
Verified purchase
Prompt helpful replies, fast delivery, well packaged & item better than described, nearly brand new! Great customer service. A very highly recommended seller.
s***c (152)- Feedback left by buyer.
Past 6 months
Verified purchase
Just had my watch delivered today, released 2021 so I was sceptical about the quality and battery health. However I was pleasantly surprised by the condition. If I bought this as new I would assume it was new even 100% battery health. Delivery however annoyed me as it wasn’t dispatched same day as described so messed me up on my wife being home for ‘next day delivery’ and communication with this company is disgraceful. But most important thing is I got the watch and im over the moon with it