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AlexelCrafts

AlexelCrafts

131 items sold
104 followers
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About us

Our family-owned business was established in 2016 as the primary supplier of handcrafted goods, such as rugs, for small shops and boutiques worldwide.

The creation of ALEXEL was motivated by our frustration with the limited options between fast fashion and luxury brands.

Why should purchasing high-quality products necessarily require paying excessive prices for a brand name and logo?

The concept behind ALEXEL CRAFTS is to produce products of exceptional quality, timeless design, and longevity, such as leather bags, accessories, and clothing that endure. We are inspired by iconic shapes, effortless style, and exceptional precision, which enables us to maintain low costs and make handmade goods accessible to more individuals who appreciate them. Our goal is to create products that will last a lifetime and bring joy to the daily lives of our customers.

We value feedback from our community and are always happy to hear from you. If you have any questions or comments, please don't hesita
Location: AustraliaMember since: 26 Nov, 2021Seller: alecra_81

Feedback ratings

Last 12 months

Positive25- positive Feedback in last 12 months
Neutral1- neutral Feedback in last 12 months
Negative2- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.6
Reasonable postage cost
4.5
Delivery time
5.0
Communication
4.8

Seller Feedback (41)

  • w***k (568)- Feedback left by buyer.
    Past month
    Verified purchase
    Off white is wrong - it it light grey! Seller said only option was for me to pay for return shipping up front & they would then reimburse me after I provided receipt. It did not go this smoothly! Ebay told me they should NOT have done it this way & instead should have sent me a prepaid return label or funded my Paypal the amount for return shipping PRIOR to me purchasing it. It has been 2 months since purchase & bag seems lost. Item not as described - Ebay sided with me... HUGE HASSLE!
    Reply from: alecra_81- Feedback replied to by seller alecra_81.- Feedback replied to by seller alecra_81.
    We informed you the bag was a little grey shade and showed a photo against the wall on eBay before you ordered. We reimbursed your return shipping after receiving the receipt, but the parcel hasn’t arrived and appears lost. Since we’re not the sender, we can’t file a claim. However, as it’s insured, you may be able to claim both the postage and the bag’s value. We’ve done our best to be transparent and truly regret any inconvenience or stress this situation has caused.
  • t***n (268)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    The bucket bag is perfect, exactly as pictured, great quality on the gold hardware and finishing. Super quick delivery too!
  • e***i (57)- Feedback left by buyer.
    Past year
    Verified purchase
    I ended up returning the item. However, the seller was excellent at communicating and making sure the refund was handled in a timely manner. I appreciate the seller's good communication and customer service!
  • 3***r (690)- Feedback left by buyer.
    Past year
    Verified purchase
    As described. Great communication.
  • e***e (756)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great product, great value, thank you
  • r***r (318)- Feedback left by buyer.
    More than a year ago
    Verified purchase
    Great color and quality! Big size, even the interior is very good quality and well made. Fast shipping, great packaging. Thank you for your awesome customer service too!
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About us

Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!1000/1000