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AlexelCrafts

AlexelCrafts

151 items sold
132 followers
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About us

Our family-owned business was established in 2016 as the primary supplier of handcrafted goods, such as rugs, for small shops and boutiques worldwide.

The creation of ALEXEL was motivated by our frustration with the limited options between fast fashion and luxury brands.

Why should purchasing high-quality products necessarily require paying excessive prices for a brand name and logo?

The concept behind ALEXEL CRAFTS is to produce products of exceptional quality, timeless design, and longevity, such as leather bags, accessories, and clothing that endure. We are inspired by iconic shapes, effortless style, and exceptional precision, which enables us to maintain low costs and make handmade goods accessible to more individuals who appreciate them. Our goal is to create products that will last a lifetime and bring joy to the daily lives of our customers.

We value feedback from our community and are always happy to hear from you. If you have any questions or comments, please don't hesita
Location: AustraliaMember since: 26 Nov, 2021Seller: alecra_81

Feedback ratings

Last 12 months

Positive21- positive Feedback in last 12 months
Neutral1- neutral Feedback in last 12 months
Negative2- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.6
Reasonable postage cost
4.6
Delivery time
5.0
Communication
4.8

Seller Feedback (48)

  • w***k (570)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Off white is wrong - it it light grey! Seller said only option was for me to pay for return shipping up front & they would then reimburse me after I provided receipt. It did not go this smoothly! Ebay told me they should NOT have done it this way & instead should have sent me a prepaid return label or funded my Paypal the amount for return shipping PRIOR to me purchasing it. It has been 2 months since purchase & bag seems lost. Item not as described - Ebay sided with me... HUGE HASSLE!
    Reply from: alecra_81- Feedback replied to by seller alecra_81.- Feedback replied to by seller alecra_81.
    We informed you the bag was a little grey shade and showed a photo against the wall on eBay before you ordered. We reimbursed your return shipping after receiving the receipt, but the parcel hasn’t arrived and appears lost. Since we’re not the sender, we can’t file a claim. However, as it’s insured, you may be able to claim both the postage and the bag’s value. We’ve done our best to be transparent and truly regret any inconvenience or stress this situation has caused.
  • m***l (1995)- Feedback left by buyer.
    Past month
    Verified purchase
    Super quality, great communication, fast international shipping. 5 stars!
  • a***i (212)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    This is an exquisite bag. The seller was so patient with all my questions as I had particular requirements. It arrived quickly and so beautiful. Exquisite design, superb quality, wonderful finishing and the lining was gorgeous. Such fine work. Happy to syupport Australian businesses.
  • l***l (414)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Im very pleased with the quality of this handbag. Excellent value and Condition. It was exactly as it was described.
  • e***i (62)- Feedback left by buyer.
    Past year
    Verified purchase
    I ended up returning the item. However, the seller was excellent at communicating and making sure the refund was handled in a timely manner. I appreciate the seller's good communication and customer service!
  • 3***r (717)- Feedback left by buyer.
    Past year
    Verified purchase
    As described. Great communication.
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About us

Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!1000/1000