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Alex Warwick Cycles

Alex Warwick Cycles

11K items sold
479 followers
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Alex Warwick Cycles
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About us

Custom made to measure bicycle spokes and tools for your wheel build.


The finest bicycle and ebike wheel building products.
Location: United KingdomMember since: 20 Nov, 2017Seller: alex-warwick-cycles

Business details

Business name: Alex Warwick LimitedAddress: Beech Drive, Rugby, , Warwickshire, United Kingdom CV23 9JTPhone number: 07971511145Email: info@alexwarwick.co.ukCRN: 11009219

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Feedback ratings

Last 12 months

Positive374- positive Feedback in last 12 months
Neutral0- neutral Feedback in last 12 months
Negative1- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
5.0
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Seller Feedback (3,425)

  • l***. (230)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Arrived quickly, well-packaged, top quality, excellent condition, superlative appearance, exactly as described, great value and great communication from the seller, 5/5 experience would buy from again
  • b***j (1324)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Good seller, good dispatch time, good communication. Disappointing delivery time(5:07pm) by Royal Mail, so never got to use the item(s).
  • u***b (208)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Super fast delivery. Consistently good service on repeated orders. Prompt replies to queries.
  • a***c (670)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Arrived very quickly, packaged well. Great spokes but need some care when truing because they don't resist twisting very well. Greater seller and very happy A+++
  • h***e (3606)- Feedback left by buyer.
    Past year
    Verified purchase
    Great seller, fast dispatch and delivery, as described, well packaged and great value. Thank you. 👍😊
  • e***i (1424)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    No i do not want to revise this feedback. I did communicate with you about it and my experience was not good. Other sellers are much more obliging. These Bicycle Spokes are Not Refundable or even Partially Refundable under any circumstances. It does say as such in the description. Buy from Chinese and at least they give partial refunds on buyer mistakes. Chinese are cheaper and just as good quality. So I Think Customer Service Should Be Improved From Alex Warwick Cycles.
    Reply from: alex-warwick-cycles- Feedback replied to by seller alex-warwick-cycles.- Feedback replied to by seller alex-warwick-cycles.
    It is essential to check all measurements before making any purchase of custom made products. We offer our customers assistance, via email, phone and even offer to make spokes to customer samples, you didn't take advantage of any of these services! Your measurements are your responsibility, leaving negative feedback rather than contacting us first to find any potential resolution is unacceptable. The Sapim spokes we supply are not comparable to other inferior products.
    Follow-up from: e***i- Feedback followed up on by buyer.- Feedback followed up on by buyer.
    I did communicate with you but could not come to a satisfactory solution. Great product but i will purchase from another seller in future.
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