The seller provides the buyer with this service:WE WILL EXCHANGE FOR ANOTHER SIZE IF THE SHOES DO NOT FIT.FREE POST AND PACKAGING IN MAINLAND UK ONLY.
N IRELAND, AREAS OF THE HIGHLANDS & ISLANDS MAY INCUR A SMALL SURCHARGE"
I asked the seller to change the size, then the seller asked for extra £4 for shipping even though the purchase was made IN MAINLAND UK. I did not keep the shoes because I felt cheated by the seller. I paid £3.25 for postage but not £4, I think this is an additional profit.
Reply from: alisong8841- Feedback replied to by seller alisong8841.- Feedback replied to by seller alisong8841.
We sent the initial pair of shoes to you with free postage. Our prices include just enough to cover the cost of postage and a small profit. If we were to send the exchange pair to you at our cost again we would be loosing money, not a great business strategy! We offer to help with exchanges which takes a lot of time and in business time costs money. I do not think £4 to go towards the postal costs and efforts is unreasonable, as do hundreds of buyers we have helped previously who were happy !!
n***y (485)- Feedback left by buyer.
Past 6 months
Verified purchase
AS advertised, very good value for price, have purchased from this seller before and very happy with the items, well packed and fast delivery service.
e***j (2337)- Feedback left by buyer.
Past month
Verified purchase
Boots arrived not the colour i ordered or what was shown in photos and description. Seller took 3 days to answer messages. Then said they would look into it. Not heard anything back. Would of returned but needed the boots. Dark brown is nothing close to the chestnut brown that was sent. This seller is letting buyers think that the item they are ordering is what is listed. Beware if buying from this seller you won't get what you ordered. Should of read their feedback before buying!
p***p (532)- Feedback left by buyer.
Past 6 months
Verified purchase
Very happy with my 2nd order which again Arrived Quickly and Very Well Packaged.
Also Good Communication and Updates.
Many Thanks. Great Seller
t***_ (360)- Feedback left by buyer.
Past month
Verified purchase
As described with very quick delivery, good price, will definitely use this seller again when needed thanks..
1***9 (430)- Feedback left by buyer.
Past 6 months
Verified purchase
Great quality and value . Super fast delivery great communication highly recommend top seller 👍🏻