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Aosom UK

Aosom UK

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  • About us

    AOSOM has become a trusted supplier of HOMCOM, Outsunny, PawHut, Vinsetto, Kleankin and Durhand products. We are focused on innovation and expansion as we provide one of the largest arrays of product types available.
    Location: United KingdomMember since: 10 Jan, 2011Seller: 2011homcom
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About us

AOSOM has become a trusted supplier of HOMCOM, Outsunny, PawHut, Vinsetto, Kleankin and Durhand products. We are focused on innovation and expansion as we provide one of the largest arrays of product types available.
Location: United KingdomMember since: 10 Jan, 2011Seller: 2011homcom

Business details

Business name: MH STAR UK LTDFirst name: 2011Surname: HOMCOMAddress: MHStar Unit 27 Perivale Park, Horsenden Lane South, Perivale, London, United Kingdom UB6 7RHPhone number: 08002404050Email: enquiries@mhstar.co.ukVAT number: GB 103973325, IE 3477637RHCRN: 07361121Additional information: Customer satisfaction is our number one priority, however, if you are unhappy with your purchase please do not hesitate to contact us on the phone number above. Our Customer Service phone line is open Monday – Friday, 9am to 5pm and will be happy to assist you regarding any order query. Alternatively, you can email us through eBay directly. Simply click on your order and select ‘contact the seller’. We aim to respond within 24 hours (however weekends and peak times might take longer).

Feedback ratings

Last 12 months

Positive28,774- positive Feedback in last 12 months
Neutral551- neutral Feedback in last 12 months
Negative347- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Seller Feedback (407,195)

  • h***m (734)- Feedback left by buyer.
    Past month
    Verified purchase
    The Canopy turned up in a torn box, but the delivery driver was sure it was a complete assignment. It wasn't, as I discovered 2 weeks later after coming back from a holiday. Communication with the company was swift with the request from them to identify the missing parts. 10.00 that night I got a response the warehouse would find the parts missing from stock and send. This might take 1-2 working days. Before the end of the following working day, the parts arrived. THE BEST CUSTOMER SERVICE EVER
  • 2***b (181)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    I received the electric awning with led lights i unpacked it to find the remote missing. They offer £30 partal refund I refused and asked for replacement (which they don't do) I am now being ghosted from reply to my email i have given they 24hrs after this time I will open a case. From my experience so far this company will not help you if there is a problem and I yet to check if the Electrics on this awning but you will need the remote to do this. I would not recommend buying from this seller.
  • o***k (1724)- Feedback left by buyer.
    Past month
    Verified purchase
    Absolutely outstanding, brand new, in box, excellent quality, and perfect appearance, at a very lovely price, exceptional packaging, and ridiculously swift and totally secure delivery, turned up 2 days before it was estimated, I am a super happy customer, and I whole heartily and highly recommend this awesome ebayer, many thanks
  • b***i (949)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great price and great product. I contacted the seller as the parcel comes in 2 separate deliveries (it does tell you this) to check all was OK after receiving the first package and got a great response from the seller. Would definitely use this seller again.
  • s***i (649)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item as described and although delivery didn't take a very long time there was some frustrating miscommunication in the eBay delivery updates. I sent a message to explain and was I initially given an unhelpful reply. Subsequent communication with a different agent was helpful and productive.
  • l***8 (551)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Very pleased with item it looks lovely. arrived as described and well packaged. Delivery was rapid (2 days) would recommend the seller.
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Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!216/1000