Phoenix Pet Supplies

Seller Feedback (97,552)

• l***0 (745)- Feedback left by buyer.

  Past year

  Verified purchase

  Order arrived incomplete with one bulb missing and didn't arrive subsequently when promised; neither occasion seller made contact even though aware of delays and reasons for delays. Also lamps NOT as shown , black instead of silver! Once eventually received complete order a(much needed for rescued baby tortoises) set up and working. Customer service obv contacted, but no offer of discount & request of goodwill gesture of reduction due to two delays rejected. Good value items but poor service
• b***5 (125)- Feedback left by buyer.

  Past month

  Verified purchase

  Excellent seller! Fast shipping, great communication, and the item was exactly as described. Highly recommended!
• e***e (956)- Feedback left by buyer.

  Past month

  Verified purchase

  Good value item, well packed and delivered quickly. Just what we needed to repair our filter. Highly recommend this seller.
• .***0 (891)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I received these items today as seller stated so they came when expected unfortunately due to them being sent by royal mail they were no longer frozen and I have no use for defrosted weaner rats as my snake has just been fed and refreezing them could make my snake ill next time I won't try and get away with not paying for shipping seller is not really at fault as everything was as described they were frozen when they posted and they packaged well with ice pack but defrosted on delivery
• 4***2 (42)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  These are great for my fish, they love them, great value. Super speedy delivery as always from this seller and extremely well packaged. Highly recommended.
• r***a (151)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Great service, arrived next day. Frozen packaged, no sign of defrosting, exactly as described. Thank you