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About us
Welcome to our family's online aquatic shop your premier destination for freshwater finned companions! Immerse yourself in a world of vibrant hues and lively aquatic life. From playful guppies to elegant ear bettas and all type of cichlids our carefully curated selection offers the perfect freshwater fish to enhance your aquarium. Trust our family's expertise and commitment to quality as you create a captivating aquatic environment in the comfort of your home. Dive into freshwater delight – explore our eBay store today!
Business details
Business name: aqua tropicsFirst name: SMITHSurname: AndyAddress: 13 Buckingham Close, 1 Woodfield Road, London, London, United Kingdom W5 1TSPhone number: +44 7464593131Email: andy@aquatropics.co.ukAdditional information: Dear customer. We are eagerly anticipating the delivery of your order. Should you require any assistance or have any inquiries regarding your order, please do not hesitate to reach out to us. Our team is here to provide you with the necessary support and assistance.
Shop policies
Returns
Postage
Seller Feedback (3,314)
- h***h (258)- Feedback left by buyer.Past 6 monthsVerified purchaseQuality wise fish is stunning but nothing like photos at all. Seems healthy and happy came very well packaged indeed. Tbh the cost v conditions is good very happy little guy. Showed as dispatched on 28 didn’t leave them till 4th (latest delivery date) tried to communicate with the seller on the 4th still no response lol. Will not use again and can’t recommend.
- m***_ (324)- Feedback left by buyer.Past yearVerified purchaseAs described. Well packed and all fish arrived alive. The only negative is communication. Got the delivery date only after messaging.
- 9***i (1610)- Feedback left by buyer.Past 6 monthsVerified purchaseBeautiful little fish in excellent condition, just as described. Packed in the same bag as other fish I purchased, which caused an acclimation issue as they were intended for separate tanks. Prompt delivery. Many thanks
- t***- (4)- Feedback left by buyer.Past 6 monthsVerified purchaseEverything.. first they don't get sent so I offer to wait. Then he sends the wrong fish. O communication to say they're on their way or have been sent and he charges me £20 for delivery and sent them by royal mail.which a quick Google search says is actually illegal. Will never use this company again and highly recommend noone else does either.. can't see how I send them back either as live fish being illegal via royal mail I don't want to be doing that.
- l***e (170)- Feedback left by buyer.Past 6 monthsVerified purchaseExcellent service 👍🏻. Very well wrapped 🎁. All care taken with a live animal to be sent out to me. Royal delivery too also did excellent service too. Very well recommended seller and thank you.
- 0***g (3)- Feedback left by buyer.Past 6 monthsVerified purchaseOverall communication was great, however the initial shrimp arrived unfortunately, deceased. I contacted them and organised a replacement which they did at no extra cost to me however this one arrived dead aswell. On both occasions the package was not labelled with live animal so probably bashed around by royal mail. And they were freezing. They did give me £20 refund which I found reasonable as they did try to send me another shrimp.