arialifestyle

Seller Feedback (807)

• i***1 (19)- Feedback left by buyer.

  Past month

  Verified purchase

  Poor quality!!! Worst experience I’ve ever had on eBay. Sent the wrong item twice, then a faulty quad that broke within an hour. I have video proof it was defective from first use. Seller was rude, dishonest, and refused to issue a full refund until eBay had to step in. Claimed I “very used” it — complete lie. I stayed calm and patient, but they were evasive and unprofessional throughout. Avoid this seller completely. Not worth the hassle.

  Reply from: arialifestyle- Feedback replied to by seller arialifestyle.- Feedback replied to by seller arialifestyle.

  Spoke to the client on many occasions. Was told they could not start the quad so we arranged collection and offered a replacement or refund. Once it arrived we inspected the quad and it had been used for hours. The tyres worn chain over stretched it had been well used. As per Ebay terms the item should not have been used starting it up etc is fine but used for hours is not part of the returns policy. We still refunded the client less the postage. Item ran fine nothing wrong with it when tested.
• 8***a (348)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Great ebayer contacted me and kept up to date with order well packaged and great looking bike for a display A***********
• i***i (62)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  First time my lad went on the bike it had broken contact the seller about it and never got back to me so messaged them again for help and I got a reply so I sent them the same problem again and never got back to me Stay well away from this bike very poor built and very poor service

  Reply from: arialifestyle- Feedback replied to by seller arialifestyle.- Feedback replied to by seller arialifestyle.

  Client contacted us on a Friday evening we don't work weekends. However we did phone the client apologise for the delay and sent out the new part to resolve the issue.

  
• p***t (1425)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  WOW, Fast Delivery, I have not opened the boxes yet, but what a great service!
• a***0 (5228)- Feedback left by buyer.

  More than a year ago

  Verified purchase

  Exceptional fast delivery,delivered next day,Royal mail tracked,not unpacked yet or tested the water feature,but highly reccomended seller,good communication,very helpful,great price for a large water feature.*****
• e***2 (6136)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Item arrived promptly and as described. Many thanks x