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Arthur Rank Hospice Charity

Arthur Rank Hospice Charity

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This Shop is operated by Arthur Rank Hospice Charity, one of eBay’s trusted nonprofit partners
Arthur Rank Hospice Charity
Arthur Rank Hospice Charity supports people in Cambridgeshire living with an advanced serious illness or other life-limiting condition and those who need end-of-life care. Its 'Outstanding' services are provided free of charge to patients and their families, helping to make every moment count.

For further information, please visit arhc.org.uk
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About us

Founded in 1981, Arthur Rank Hospice supports people living in Cambridgeshire with an advanced serious illness or a life-limiting condition and those in need of end-of-life care.

We care for around 3,600 patients each year at our Hospice in Cambrige, the Alan Hudson Day Treatment Centre in Wisbech and in patients' own homes via the Arthur Rank Community Team. Our outstanding care is provided free of charge to patients and their families.

If you would like to know more about us and what we do or to make a donation, please visit our website at https://www.arhc.org.uk/

Registered Charity No 1133354
Location: United KingdomMember since: 17 Feb, 2008Seller: arthurrankhospicecharity

Business details

Business name: Arthur Rank Hospice CharityFirst name: ArthurSurname: RankAddress: Unit 35, Eastern Counties, Leather Ind. Estate, London Road, Pampisford, Cambridgeshire, United Kingdom CB22 3EEPhone number: 01223242684Email: online.sales@arhc.org.ukVAT number: GB 286307680

Feedback ratings

Last 12 months

Positive1,956- positive Feedback in last 12 months
Neutral10- neutral Feedback in last 12 months
Negative0- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
4.9
Delivery time
5.0
Communication
5.0

Seller Feedback (6,717)

  • s***a (295)- Feedback left by buyer.
    Past month
    Verified purchase
    Pleased with purchase , good description, packing was excellent , there was a delay in receiving the item but this due to evri , the parcel disappeared off the tracking for 36 hours which meant it was received later than expected this was not the fault of of the seller . I would happily buy buy from them again
    Reply from: arthurrankhospicecharity- Feedback replied to by seller arthurrankhospicecharity.- Feedback replied to by seller arthurrankhospicecharity.
    Thanks for the feedback, for your support of the Arthur Rank Hospice Charity and also for understanding that - unfortunately - once we hand an item over to the couriers, it becomes their responsibility and we have no control over delays or other issues. Not many people realise that!
  • 0***r (32)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Book in condition as described, good value for money, safely packaged, the only thing was the choice of Evri. I ordered it to work address, and they attempted two deliveries, on Saturday and Sunday when we are closed, so it arrived a week later, on Friday.
    Reply from: arthurrankhospicecharity- Feedback replied to by seller arthurrankhospicecharity.- Feedback replied to by seller arthurrankhospicecharity.
    We would love to use a different courier, but Evri are the only ones willing to collect more than once a week without charging extra for a business account - an important consideration for us as a small charity. Thanks for the feedback, and for your support of the Arthur Rank Hospice Charity!
  • e***u (1070)- Feedback left by buyer.
    Past month
    Verified purchase
    First rate seller, great response. Items as described and amazingly packaged. Great value purchase and very reasonable postage. 👍👍👍👍👍.
    Reply from: arthurrankhospicecharity- Feedback replied to by seller arthurrankhospicecharity.- Feedback replied to by seller arthurrankhospicecharity.
    Thanks for the feedback, and for your support of the Arthur Rank Hospice Charity!
  • a***a (172)- Feedback left by buyer.
    Past year
    Verified purchase
    Excellent seller communication - prompt and polite at all times. Nothing was too much trouble and they went to the effort of taking actual photos on request rather than using the stock ones. They held the item for me so as to avoid courier system shutdown over Xmas period too. Item was exceptionally well packed and exactly as described so full marks to a top seller. I also appreciated the regular updates on status and the tracking details. Excellent service all round.
    Reply from: arthurrankhospicecharity- Feedback replied to by seller arthurrankhospicecharity.- Feedback replied to by seller arthurrankhospicecharity.
    Thanks for the feedback, and for your support of the Arthur Rank Hospice Charity! Being honest, none of it was really any trouble - it's a mystery to us why so many Ebay sellers seem to think customer service is so difficult!
  • a***_ (366)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Lovely item, exactly as described, excellent communication, safely packaged, very fast delivery and great value. Fantastic eBayer! Thank you.
    Reply from: arthurrankhospicecharity- Feedback replied to by seller arthurrankhospicecharity.- Feedback replied to by seller arthurrankhospicecharity.
    Thanks for the feedback, and for your support of the Arthur Rank Hospice Charity!
  • 8***j (188)- Feedback left by buyer.
    Past month
    Verified purchase
    Thank you as always Mr Hospice for much wanted and reasonably priced book in 'acceptable' condition, which arrived safely and well packed.Thank you also for very good and reliable service, quick delivery, and very friendly emails. Very pleased and recommended. Very happy to support the works of all hospices.
    Reply from: arthurrankhospicecharity- Feedback replied to by seller arthurrankhospicecharity.- Feedback replied to by seller arthurrankhospicecharity.
    Thanks for the feedback, and for your support of the Arthur Rank Hospice Charity!
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