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Location: ChinaMember since: 05 Dec, 2023Seller: automotivepartsvw

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Seller Feedback (564)

  • o***c (1456)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Everything perfect. Fast delivery, good communications and item as described. 5⭐ seller. Thank you very much.
  • 3***9 (296)- Feedback left by buyer.
    Past month
    Verified purchase
    The seller had sent a random item via Royal Mail to show as delivered, not what I ordered. I had contacting them about their mistake to which I was given a yodel tracking code which was not supplied or advertised on the product page, and was wished a "happy life". It's safe to assume this seller is untrustworthy and likley has sent something with royal mail to release the funds from eBay and show as delivered. They could have also dropshipped the item advertising as sold from UK. Scam behaviour.
    Reply from: automotivepartsvw- Feedback replied to by seller automotivepartsvw.- Feedback replied to by seller automotivepartsvw.
    1. We shipped on time and pushed the order to the warehouse. This is a warehouse processing error. 2. We cannot control the warehouse shipment. It is impossible for human processing to be 100% problem-free. But we have resent the correct product, JJD0002232895294733 (this package is being delivered) 3. We have been replying and informing you of the status of the package This is a deliberate negative review
    Follow-up from: 3***9- Feedback followed up on by buyer.- Feedback followed up on by buyer.
    This is a negative review because you deliberately sent me the wrong item. Both shipping for the incorrect item and the correct item was purchased on the same day. It is more expensive sending a fake item via RM than it is just using them to send the real item via RM. If you didn't send it via the worst courier advertised and spent the £1 extra, there would have been no issue. Now you have the audacity to ask me to revise my feedback like you have handled this well? Do better. AVOID THIS SELLER
  • o***a (115)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item as described. Well packaged and arrived quickly. Many thanks.
  • h***h (138)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    For the price the quality of the tool is very decent, I would recommend this to anyone on a budget. The seller was very quick to dispatch and it arrived on time! Very good seller!
  • t***t (1619)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Seller made good when one item in the pack was missing.
  • 0***b (257)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Issued a refund quickly when item wasn't going to arrive in time for me. Great communication.

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