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Azura_RunwayUK

Azura_RunwayUK

149 items sold
79 followers
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About us

OUR MISSION
Azura Runway exists for the passion of fashion. Our mission is to provide the biggest brands in the world at the best prices possible and work hard every day to become a global luxury shopping destination for the confident fashion customer.

OUR BRANDS
Azura runway brings you more than 800 of the world’s most coveted designer brands, including Gucci, Dolce & Gabbana, Chloe, Balenciaga, Saint Laurent, Isabel Marant, Prada, and Stella McCartney ... with new arrivals daily.

CUSTOMER CARE
Azura Runway is 100% customer focussed with a dedicated specialist fashion customer service team. We have several Fashion Experts on staff who can also help and style your fashion requirements.

COMMUNITY FOCUSSED
Azura Runway gives to the local community in every way we can. We give $2 from every sale to a charity of your choice through the i=change program. Please click here for more details.

THE AZURA GROUP
Azura Runway is part of the Azura Consulting Group with offices in Australia,
Location: United KingdomMember since: 05 Dec, 2023Seller: azura-runway-uk

Business details

Business name: Azura Fashion UkAddress: 1st Floor, Healthaid House, HA1 1UD Harrow, United KingdomVAT number: AU 30617598651, GB 443347205, NL 862967995B01

Feedback ratings

Last 12 months

Positive37- positive Feedback in last 12 months
Neutral0- neutral Feedback in last 12 months
Negative5- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months

Accurate description
4.6
Reasonable postage cost
4.9
Delivery time
4.4
Communication
4.8

Seller Feedback (42)

a***e (451)- Feedback left by buyer.
Past 6 months
Verified purchase
I accepted an offer received from the seller. I was then told the item was no longer in stock. Of the two pairs originally listed the second pair was not available either?! I suggested the half size up would equally suit. Neither of the pairs a size up were available either despite being listed for sale! The seller indicated the items would be taken down. They weren’t the price was increased. It looks to me that the offer I accepted was an error on the seller’s part. Very odd selling practices.
m***a (1340)- Feedback left by buyer.
Past month
Verified purchase
Good seller. Fast delivery. As described
3***m (10)- Feedback left by buyer.
Past month
Verified purchase
DO NOT BUY FROM THIS SELLER Ordered a bag from them beginning of June and despite delivery times being quoted to be 3-5 days I waited 3 weeks for the bag to arrive! After contacting the company throughout this time to try and get updates when there was no tracking updates I was only sent messages reiterating that 'the bag had been sent and here was my tracking link'. Following bag arriving in poor condition due to shipping time they are unwilling to help in any way. Terrible customer service!
r***g (354)- Feedback left by buyer.
Past month
Verified purchase
Great item exactly as described but delivery took a while as the item was not despatched from the UK
7***2 (723)- Feedback left by buyer.
Past 6 months
Verified purchase
Item is as described and was sent promptly
j***a (1000)- Feedback left by buyer.
Past 6 months
Verified purchase
Extremely poor service. Item never sent. Had to wait 3 weeks for a refund! Company kept repeatedly making excuses.
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