Hiro Shop Japan

Seller Feedback (2,813)

• 5***9 (21)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I’ve been shopping here for quite some time and their service never seems to surprise me. For, trinkets to personal request for items from Japan. They can do it all. Shipping was fast, less than 1.5 weeks with packaging that is protected quite carefully. The item itself if always intact with no signs of damage caused by shipping. In addition, item is as described like on the listing and pricing is always fair in today’s economy. Highly Recommend: Go buy something for yourself!
• d***e (68)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Absolutely incredible experience! The seller had great communication and assured me that if there were any problems to contact them. The package came in immaculate condition with personalized flair. Card very well protected and just as described. Highly recommended, would buy from again!
• o***j (1647)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  The figurine was exactly as described, well-secured, & received without any problems. The figurine was actually a preorder & was released on February 14th overseas in Japan. The seller managed to deliver as promised. The figurine's actually larger in size that I thought, as the item listing's pictures seemed to indicate that it was rather small. Nevertheless, I'm satisfied with the purchase & look forward to dealing with this seller again in the future. Highly recommended & reasonable price. S++
• u***u (13)- Feedback left by buyer.

  Past year

  Verified purchase

  Seller is very good at answering questions and giving feedback, a little delay was made due to 1st shipping package needed repackage, it was immediately sent back and repackaged with lots of cushion, Item arrived as if it had just teleported nicely from seller to destination, very lovely message and origami paper with instructions on how to make it too, I am amazed with this seller and their kindness for going out of their way to make sure a customer feels relief during inconvenience 100/100

  
• t***i (347)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Very speedy delivery!! Excellent, consistent communication!! Packaged very well and very thoughtfully with a lot of care!! Good value for hard to get items that are new!! Very new, authentic, very high quality item in pristine condition as described!! Excellent item!! Fantastic seller!!! A+++++
• 5***7 (29)- Feedback left by buyer.

  Past year

  Verified purchase

  Seller took to long to dispatch, in his description it says handling’s time 0-5 days. Okey, he said it in advance. Waited 10 days, nothing is happening, the only action that happened was a refund. No respond, no nothing, afterwards gave me the refund and that's all. I had seller also from Japan with similar issues. They said there was damage on a similar item, with pics, pics in file below. They needed time for a new replacement. This seller did nothing, he deletes bad feedback.

  Reply from: hiro_shop_japan- Feedback replied to by seller hiro_shop_japan.- Feedback replied to by seller hiro_shop_japan.

  We apologize for the delay in shipping: 🙇‍♂️Please note that shipping times are converted in business days, so weekends and national holidays are not included in the handing time. (This is because the shipping company is not open for business.)We usually ship earlier than the set number of days, but due to the busy season, we have set the number of days to allow more time for shipping.We apologize again for the inconvenience caused and are working to improve the situation by increasing the n