BBG Deals

Seller Feedback (254)

• k***k (315)- Feedback left by buyer.

  Past month

  Verified purchase

  Sadly, these were not authentic. However, given all the issues out there with these fakes, I gave the seller the benefit of the doubt and thought it was possibly his distributor or supply was at fault and the seller was not aware. The seller did respond to my messages and confirmed my suspicion . We worked out a deal to make it right. Seller did seem genuine and certainly a legit ebayer despite an unfortunate circumstance. I appreciate the good customer service and the communication.

  Reply from: bbgdeals- Feedback replied to by seller bbgdeals.- Feedback replied to by seller bbgdeals.

  Thank you for your honest and fair feedback. We truly appreciate the opportunity to work with you and resolve the issue. We're glad we could come to a mutual agreement and are grateful for your understanding and kind words about our service. Customer satisfaction and transparency are always our top priorities, and we’re committed to improving every day.
• k***k (9)- Feedback left by buyer.

  Past month

  Verified purchase

  Be aware that these are NOT AUTHENTIC, the seller is falsely advertising these as AUTHENTIC which is completely inaccurate. Now that said the seller did partially refund once informed they are misrepresenting the items and the items themselves are still “cute” but certainly not what my daughter expected. The seller also tried to play it off as they deal directly with PopMart supplier however clearly that was a lie, so be wise in making your decision to deal with this seller.

  Reply from: bbgdeals- Feedback replied to by seller bbgdeals.- Feedback replied to by seller bbgdeals.

  We respectfully disagree with parts of this feedback. Our listings are described based on information provided by our supplier, and at the time, we believed the items were as advertised. After the buyer shared their concerns, we communicated and mutually agreed on a partial refund, which was issued promptly to resolve the matter.We remain committed to providing respectful service, fair solutions, and accurate listings. The issue was fully resolved, and we continue to improve based on feedback.

  
• 5***e (0)- Feedback left by buyer.

  Past month

  Verified purchase

  Selling Fake Fraudulent Merchandise!!! This seller sold me fake merchandise and now won’t respond to my request. Advertised product as real and authentic. SCAM!!! I attached photos clearly showing these don’t have the tamperproof/ QR codes that the authentic Labubus have. I really wish they would just respond and give me a refund but Nothing after 4 days of trying to contact.

  Reply from: bbgdeals- Feedback replied to by seller bbgdeals.- Feedback replied to by seller bbgdeals.

  This feedback is not accurate. We responded promptly to the buyer and offered a resolution. The issue is now resolved, and we are currently waiting for the buyer to ship the item back. We take all concerns seriously and are committed to fair and honest service for every customer.

  
• .***m (193)- Feedback left by buyer.

  Past month

  Verified purchase

  Lafufus — reshrinkwrapped and got 3 secrets in two 6 count cases — guaranteed authentic but was completely fake. No cards in any package and one was ripped in the back. some boxes were clearly printed. :( Seller did not respond when I sent a communication — 2 purchases and $400 down the drain. :(
• a***b (35)- Feedback left by buyer.

  Past month

  Verified purchase

  Buyer beware! This seller is selling fake labubus! I reached out to the seller over 48 hours ago to give them a chance to make this right and give them the benefit of the doubt they didn’t know they were selling a fake product. They asked for pictures , I provided them, and they have ghosted me. So many obvious clues to call out them being fake - box does not have reflective lettering, no red tear strip on top, no character ID cards, etc. this buyer had a 88% satisfaction rating couple days ago.

  
• n***j (19)- Feedback left by buyer.

  Past month

  Verified purchase

  Exactly what was described: brand new Labubu! And so fast from purchase to shipping!! It was exactly the quality expected and so worth the price.

  Reply from: bbgdeals- Feedback replied to by seller bbgdeals.- Feedback replied to by seller bbgdeals.

  Thank you so much for your kind words! We're thrilled to hear the Labubu figure met your expectations and that you were happy with the fast shipping. We truly appreciate your support and look forward to serving you again!