BIKEMASTERSUK LTD

Seller Feedback (2,476)

• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Item as described, great fit 👌 really sets off the bike, good quality item, and fast delivery, only 6 days for delivery from CZ to Northern Ireland, pity about the delivery guy chucking it over a 6 foot gate though, thankfully no damage as it was pretty well packed and lots of protection, hats off to your packers, couldn't ask for better, would not hesitate to deal with you again, many thanks A+++++ 👍

  Reply from: bikemastersuk_limited- Feedback replied to by seller bikemastersuk_limited.- Feedback replied to by seller bikemastersuk_limited.

  Thank you so much for your fantastic feedback! We're thrilled to hear that the crash bars fit perfectly and that you’re pleased with the quality and packaging. We’ll certainly pass your compliments on to our packing team! Apologies for the delivery mishap, but we’re happy it arrived undamaged. It’s great to know that you’re satisfied with everything, and we truly appreciate your kind words. We’d be more than happy to serve you again in the future. Thanks once again, A+++++! 👏
• *****- Feedback left by buyer.

  Past year

  Verified purchase

  The sellers were great at communicating, letting us know at all times where our lights were. They are great quality and a perfect fit. The parcel was well packed. Very pleased with the whole process. The sellers were added a small modification to the bar and informed us that they wanted to complete this on my purchase before sending out to us. It meant a week longer delay, but very happy to wait.
• l***i (75)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Item I ve received is as seller described & as pictures show. Good communication with Dave @ bike mastersuk

  Reply from: bikemastersuk_limited- Feedback replied to by seller bikemastersuk_limited.- Feedback replied to by seller bikemastersuk_limited.

  Thank you very much for your kind feedback! We're glad to hear the item met your expectations and that communication went smoothly. Dave and the BIKEMASTERSUK team truly appreciate your support – ride safe and see you again soon!

  
• *****- Feedback left by buyer.

  Past month

  Verified purchase

  Pure scam, it´s a shame ebay doesnt ban this seller who repeatedly provides fake tracking numbers in order to prolong the reporting and money back after not proceeding with the shipment. Seller does not reply as mentioned by plenty of customers.
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Product is good and fits great. Price very strange: £166.58 including postage, commercial invoice that came with the product €94.53, big difference. Then I had to pay £22.78 customer duty total £189.36. Had first delivery notification staing delivered, it was not. Contacted seller who said "it was and eBay error" and gave me a new tracking number. I contacted the seller twice about the customs duty and he still has not replied. Final assessment: Nice product but too expensive with hidden costs.

  Reply from: bikemastersuk_limited- Feedback replied to by seller bikemastersuk_limited.- Feedback replied to by seller bikemastersuk_limited.

  Thank you for your feedback, and we sincerely apologize for the confusion and inconvenience caused by the discrepancies in pricing and delivery. We completely understand your frustration regarding the customs duties and the initial incorrect delivery notification. We aim to provide transparency, and we are sorry we fell short in this instance.We will review the issue regarding the customs charges to ensure better clarity in the future. Your concerns are important to us, and we are committed to
• *****- Feedback left by buyer.

  Past year

  Verified purchase

  Absolutely delighted with purchase fitted like a glove grat communication from seller and postal service was unbelievably quick posted from Czechoslovakia 12.00 on Wednesday and was on my doorstep in UK 10.00am following day 5* seller highly recommend them for owners of cruiser motorcycles