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BPS Access Solutions

BPS Access Solutions

103K items sold
1.7K followers
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About us

We are a second generation family run business and have been supplying the trade and public with quality ladders, loft ladders and scaffold towers for many years.
Location: United KingdomMember since: 05 Jan, 2005Seller: bpsdepot

Business details

Business name: Bps Access SolutionsFirst name: AlfieSurname: TrillAddress: Unit 8, Highams Hill Farm, Sheepbarn Lane, Warlingham, Surrey, United Kingdom CR6 9PQPhone number: 01959576418Fax number: 01959572932Email: ebay@bpsaccesssolutions.co.ukVAT number: GB 821045079CRN: 04894645

Feedback ratings

Last 12 months

Positive1,212- positive Feedback in last 12 months
Neutral24- neutral Feedback in last 12 months
Negative15- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
4.9
Communication
5.0

Seller Feedback (51,754)

  • e***r (1056)- Feedback left by buyer.
    Past month
    Verified purchase
    Wrong ladder sent, took seller over 3 weeks to arrange collection of wrong ladder, even sent incorrect collection address and blamed us for not being in!!! Then after collection a further 2 weeks to get refunded, again excuse after excuse for delay. Total joke, seller blamed everyone bar themselves for the issue, of which was clearly their error in the first place sending the wrong item, a cheaper item!! Will never use this company again.
  • 3***a (13)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    BPS Access Solutions are an incredible company to deal with. Unfortunately, the courier damaged my ladder in transit (substantially buckling and generally mis-treating). I informed BPS and they rectified the issue immediately - within 2 days, I had a new (undamaged) ladder. Communications were excellent; always keeping me informed every step of the way - I had no stress, following my initial frustrations with the delivery company. I can thoroughly recommend BPS (world class customer focus).
  • i***n (48)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Arrived promptly. A day later than advertised but they informed me and apologised. Great ladder. Good value.
  • 2***q (414)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Brilliant company to deal with great speedy communication, had a few issues with delivery and handing - these guys sorted everything- highly recommend these guys you are well Looked after A++++++ all the way
  • a***n (1466)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Unfortunately BPPS sent the wrong Ladder. However, as soon as I contacted them they arranged collection at their cost and speedily issued a full refund so I can now re-order.
  • t***n (374)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Items arrived on time well packaged exactly as discribed great value for money . Very happy with item have not had chance to use yet but do not foresee any problems
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About us

Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!162/1000