brit_books_xp

Seller Feedback (954,575)

• c***m (123)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Excellent service: ordered late on Sunday, good tracking, delivered by Royal Mail on Wednesday. The book was well wrapped , correct description of condition (good). Low price.
• n***a (36)- Feedback left by buyer.

  Past month

  Verified purchase

  I ordered 2 copies and the first arrived very quickly and as described. The invoice stated that the second was being sent separately. I tried tracking but it only referred to the first book. After over a week I contacted them and received an e-mail telling me they didn't have any copies and would refund me. So I've had to access another copy from elsewhere for my son.
• l***g (340)- Feedback left by buyer.

  Past month

  Verified purchase

  I have rated this as a positive experience due to the way the seller handled the issue of the book never arriving, and tracking never updating. They replied within the hour to my message, were courteous and efficient. They offered apologies and instantly arranged a refund. Very happy with how this was handled, it can happen that stuff doesn’t make it through the postal system and how it’s handled by seller makes a difference. I would have no hesitation buying from them again.
• y***2 (132)- Feedback left by buyer.

  Past month

  Verified purchase

  Initial activity book received already had some questions completed - which shouldn't have been the case based on their own description of the item as very good. I wasn't going to return it or ask for replacement, but did point out to seller for their QC process in the future. They immediately sent out a clean replacement, which was gratefully received although not requested - very fair.
• l***l (3103)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Super fast delivery ordered late Thursday evening & arrived Monday morning. well packaged & in good condition as described & good value. Very happy, thank you x
• y***y (100)- Feedback left by buyer.

  Past year

  Verified purchase

  Item (2nd hand book) was not in the condition advertised. Was sold as "very good" condition but had signs of water/damp damage. Seller was excellent in handling this though and offered 30% reduction in price which I asked them to inc to 50%. They accepted and I kept the book. Was disappointed overall because was rare opportunity to get this particular book at a good price and what I had hoped would be in a very good condition. Happy to give positive feedback for what is obviously a good seller