The seller stated that this small figurine of a Turtle had NO CHIPS , CRACKS OR REPAIRS.
Upon receiving the package and removing the item , it was very noticeable that the figurine was chipped with a small Crack leading away from the chip. Lower leg in photo - gray area.
Was very disappointed and saw no reason to contact seller. They sent it damaged and as far as I was concerned. I swallowed the loss. Will never deal with this dealer again or recommend. For there is NO WAY to miss damage.
Reply from: brown-dawg-vintage- Feedback replied to by seller brown-dawg-vintage.- Feedback replied to by seller brown-dawg-vintage.
What a disappointing reaction to such an easily resolved problem.
I personally packaged your order & can guarantee you this was an honest error. Had I noticed the flaw, I of course would never have mailed it. Now that I'm aware of the problem, I have already issued you a full refund of $14.24.
Also, your desire to not do business with us again is mutual, & I will be blocking you from our store. Your complaint was justified, but the manner in which you chose to express it is unacceptable.
_***e (4080)- Feedback left by buyer.
Past year
Verified purchase
Best sellers EVER! Awesome communication, combined shipping, wrapped like it was being sent to the MET.
Highly recommend. Thanks so much.
l***r (2158)- Feedback left by buyer.
Past month
Verified purchase
Beautiful, as described, packed super well and shipped quickly. Thank you.
n***g (259)- Feedback left by buyer.
Past month
Verified purchase
Great seller.
The full and true description of the item.
Fast shipping.
Thank you!
y***6 (2996)- Feedback left by buyer.
Past 6 months
Verified purchase
Great seller. well-packaged, fast delivery, thanks !
a***a (4)- Feedback left by buyer.
Past 6 months
Verified purchase
I purchased a hummingbird pin to wear for my grandmother’s memorial service, but was worried that it may not ship to me in time. Hugh & Kathleen posted it the next day and I received it almost immediately, in perfect condition. I am very happy with my purchase, and grateful to the store owners for their wonderful customer service and kind words.