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Phoenix Embroidery And Print Ltd

Phoenix Embroidery And Print Ltd

7.1K items sold
235 followers
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About us

A family run print and embroidery business based in suburban Sunderland providing services to both trade and public.
Location: United KingdomMember since: 30 Mar, 2020Seller: phoenixembroideryandprint

Feedback ratings

Last 12 months

Positive56- positive Feedback in last 12 months
Neutral4- neutral Feedback in last 12 months
Negative5- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.8
Reasonable postage cost
4.9
Delivery time
4.7
Communication
4.6

Seller Feedback (896)

  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Good communication, item arrived really quickly, thank you.
  • *****- Feedback left by buyer.
    Past year
    Verified purchase
    Excellent quality envelopes at a great price. Quick despatch and delivery. 5 ***** seller.
  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Fast service and well packed
  • *****- Feedback left by buyer.
    Past year
    Verified purchase
    Item itself was very good. However item arrived late date given was 28th of October date parcel arrived was 4th November, when contact was made to see when item was posted as tracking was not available and when to expect parcel, I am still waiting a response.
    Reply from: phoenixembroideryandprint- Feedback replied to by seller phoenixembroideryandprint.- Feedback replied to by seller phoenixembroideryandprint.
    Hi Danielle, please accept our apologies for the lack of comms, due to family bereavement, we'd gone from a team of five to a team of one that week, J honestly did her level best on this occasion to keep everyone happy, I'm sorry that you'd had a negative experience on this one occasion with us, we'd love another chance in the future to impress you as we normally do. All the very best, x
  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great quality and fast delivery
  • *****- Feedback left by buyer.
    Past year
    Verified purchase
    Item as described fast delivery great seller
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