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Burgess Home and Garden

Burgess Home and Garden

17K items sold
2.3K followers
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About us

Location: United KingdomMember since: 15 Sep, 2013Seller: burgesshandg

Business details

Business name: Burgess Home & Garden LimitedFirst name: HarriSurname: BurgessAddress: Unit 27G, Vale Business Park, Cowbridge, Llandow, The Vale of Glamorgan, United Kingdom CF71 7PFPhone number: 01446788537Email: harri@burgesshomeandgarden.comVAT number: GB 367143294CRN: 13436418

Feedback ratings

Last 12 months

Positive1,826- positive Feedback in last 12 months
Neutral19- neutral Feedback in last 12 months
Negative10- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Seller Feedback (6,422)

  • 4***n (531)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    This arrived as expected, comms were very good. Item was unfortunately damaged (the box was really battered) so I made contact about how to resolve. Absolutely no issues - was offered discount, free replacement etc. The damage was to the stand so I stated would be happy with replacement stand - lo and behold complete replacement received today . Excellent customer service and the item itself (damaged or not) looks great exactly as described
  • h***n (766)- Feedback left by buyer.
    Past month
    Verified purchase
    Beautifully reproduced casting. Thank you! Just what I hoped it would look like. Very nice quality. Seller packaged expertly in a very sturdy box and it arrived in perfect condition. Harri was friendly to deal with and kep me updated all the way about delivery. Price was good value considering the seller shipped on an overnight service with a good quality and reliable courier.
  • s***s (115)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Sadly, I only received 1 of the 2 items ordered, but after making enquiries, the seller did give a full refund on my missing item; so thumb's up for that. The item I did receive looks very good quality and I think is good value too. Delivery was on time and the item was just as described.
  • i***l (439)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    An excellent ebayer. Great communication during an unfortunate courier postage issue that was not in their control. How this situation was handled was a credit to the Seller. I really appreciate been given options including a full refund. However, I decided to wait a bit longer, which the seller really appreciated. The item did arrive safe and sound a week later, so no refund was needed. This seller in my opinion deserves 5* Stars for their customer service. 'Thank-you'
  • b***b (15)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Top quality item, arrived as described, well packed, ahead of time and in perfect condition. Other outlets selling this item proved to be more expensive so purchasing from Burgess Home and Garden proved excellent value for money. Communication was excellent and the whole transaction was effortless. I would highly recommend Burgess Home and Gardens...top notch eBay seller 10/10
  • s***i (475)- Feedback left by buyer.
    Past month
    Verified purchase
    Thank you, if you need outstanding customer service this is the service you want. The item arrived safely, excellent communication, resolved the issue within 24hrs, a few sellers could benefit from this level of service. Many thanks
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