Camera Laboratory of Japan is one of the best camera vendors I have dealt with. And considering the difference in time zones that’s saying a lot. Hiraku continued to answer my questions. The items were packaged very securely and they were exactly as described. I received the items within 3 days from Japan to New Jersey! I highly recommend using their services. You will not be disappointed.
Reply from: camera_laboratories_jp- Feedback replied to by seller camera_laboratories_jp.- Feedback replied to by seller camera_laboratories_jp.
Thank you for your fantastic feedback! We’re always here to help.
d***0 (6)- Feedback left by buyer.
Past 6 months
Verified purchase
Great seller, communicated throughout the whole process, shipping was prompt and arrived within only a few days after purchase. Camera was as described including everything listed, and in good condition. Arrived safely due to the good packaging used with lots of bubble wrap to protect the camera and lens.
Reply from: camera_laboratories_jp- Feedback replied to by seller camera_laboratories_jp.- Feedback replied to by seller camera_laboratories_jp.
Your review made our day! Thank you for shopping with us.
u***n (78)- Feedback left by buyer.
Past 6 months
Verified purchase
Ordered a camera on January 11, and it arrived on January 16. The camera was exactly as advertised and was well packaged. Communication with this vendor was excellent. This was an excellent experience.
Reply from: camera_laboratories_jp- Feedback replied to by seller camera_laboratories_jp.- Feedback replied to by seller camera_laboratories_jp.
Thank you for your positive feedback! We truly appreciate your support and look forward to serving you again.
o***e (7)- Feedback left by buyer.
Past 6 months
Verified purchase
The lens is exactly as described, amazing condition, shipping was fast.. Japan to Ohio few days and the package was well protected, quality was perfect and the appearance was perfect and exactly as shown in listing. .I would recommend this seller to all.. Fair prices and great communication.. Thank you and will definitely keep your store for future purchases.
Reply from: camera_laboratories_jp- Feedback replied to by seller camera_laboratories_jp.- Feedback replied to by seller camera_laboratories_jp.
Your positive feedback means the world to us! We appreciate your trust in our store.
m***b (1676)- Feedback left by buyer.
Past 6 months
Verified purchase
Nikon D850 exactly as described, camera was well packaged, I'm very pleased. Arrived at in Brisbane super quick! Seller was great. Five stars!
Australian Customs not so good. Customs here in Brisbane held onto item for a week because they couldn't contact me on my landline. I needed to pay import duty. Customs didn't have any other contact info for me (weird). Luckily I reached out to them just before they were about to ship the camera back to Japan. All's well that ends well. sigh
Reply from: camera_laboratories_jp- Feedback replied to by seller camera_laboratories_jp.- Feedback replied to by seller camera_laboratories_jp.
Thank you for your valuable feedback! We’re always here to provide the best service.
u***s (63)- Feedback left by buyer.
Past year
Verified purchase
I only bought from this seller as the reviews were good - it felt a risk buying from overseas.
There was a mistake - I paid for 2 cameras and got 1 - the seller said it was a packing error and got straight onto it and sent out the other express delivery.
Good communication and prompt response.
Both items arrived in good condition.
Import tax is expensive, so check this before buying! It cost me £103 for 2 cameras of total value £545!!
Reply from: camera_laboratories_jp- Feedback replied to by seller camera_laboratories_jp.- Feedback replied to by seller camera_laboratories_jp.
Thank you for your support! We are delighted you had a great experience.