21K items sold
1.0K followers
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About us

Welcome to Castleberg Outdoors. We are a specialist independent outdoor retailer first established in 1987. Aside from some of the best prices you'll find, we are hugely focused on customer service. Expert advice, delivering on time, answering emails or calls - it's important to us to get it right and make you delighted - it means (we hope) you'll come back again.

Why are we different? How do we do things? We believe our strength is in our staff, our shop and what we sell. Our staff because everyone who works for us has a passion for the outdoors, knows the gear inside out and is committed to doing their best for customers. Our shop because it means we talk to customers face to face every day, we learn about what you need and how our gear performs for you. What we sell because we have an unrivalled range in our core brands and what we stock is technical, high performance gear - our hope is that you'll be delighted with what you buy and it'll perform brilliantly.
Location: United KingdomMember since: 17 Jan, 2009Seller: castleberg

Business details

Business name: Peaktracks LtdFirst name: StevenSurname: CraigAddress: Castleberg Sports / Outdoors, Cheapside, Settle, North Yorkshire, United Kingdom BD24 9EWPhone number: 01729823751Fax number: 01729 823751Email: enquiries@castlebergoutdoors.comVAT number: GB 935019334CRN: 06616593Additional information: Peaktracks Ltd trading as Castleberg Outdoors Registered address: Cheapside, Settle, N. Yorks. BD24 9EW. Company No. 6616593 Registered in England and Wales. VAT No. 935 0193 34

Detailed seller ratings

Average for the last 12 months
Accurate description
5.0
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Seller Feedback (7,880)

  • e***s (324)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    As described. Packaged well. Postage is postage not a lot to say on that front. Great value for money as these seem to be going up in price. A* seller :)
  • d***3 (239)- Feedback left by buyer.
    Past year
    Verified purchase
    Castleberg answered my query speedily and after I placed my order the shoes arrived speedily too, packed in a Zamberlan box. As I had worn this brand in the past, I knew these would be perfect for my feet and was not disappointed, just wish I hadn't wasted time trying others! I completely recommend Castleberg for their professionalism, customer care and quality goods at a very good price.
  • d***w (663)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    I foolishly ordered the wrong size running belt. The seller made an immediate refund on receipt of the return without a quibble. I was very impressed with the service and straightaway placed an order for the correct size which was despatched immediately. Excellent service.
  • e***h (1073)- Feedback left by buyer.
    Past month
    Verified purchase
    I've bought from Castleberg Outdoors a couple of times now due to their very competitive prices for genuine branded hiking gear, great seller, items sent promptly and well packed. Very happy, thank you!
  • 1***. (250)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Everything that you could want from a business. I purchased a good quality running trainer but unfortunately it was the wrong size but I was able to exchange it for a bigger size. The service I recieved to result in a fantastic product was great communication, key updates, fast delivery, understanding, and flexibility to provide a great service.
  • k***- (1859)- Feedback left by buyer.
    Past month
    Verified purchase
    Very happy with my purchase. Item in perfect condition, as described. Very well packaged and super-fast delivery. Highly recommended seller. Thank you.

About us

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