cctraders2016

Seller Feedback (3,889)

• n***a (575)- Feedback left by buyer.

  Past month

  Verified purchase

  The mannequin arrived within 2 working days. The sellers communication was prompt and informative. This was the largest size mannequin that I could find. Many stated size 22 but when measurements checked this was not the case. Items was well packaged and delivered directly to the house in the 1 hour time specified by DPD.
• a***i (290)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  arrived as described, by the seller a nice quality, and value display cabinet, with three shelves. was well packed, and quickly delivered. overall, pleased with the product, but the instructions could of been clearer, on the self assembly.
• g***e (630)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Damaged, would not fully refund or exchange. I believe this is against my consumer rights. This arrived, the box wasn't in perfect shape, but ok. When I tried to put it together, it was damaged, the bottom rail was out of alignment and top rail could never go on once sides added. I asked to exchange it, they refused. I sent photos and they made excuses. I had to return it at my own cost and was refunded less than ½ of the original price. They have not replied to my follow up emails.

  Reply from: cctraders2016- Feedback replied to by seller cctraders2016.- Feedback replied to by seller cctraders2016.

  As explained the rail is designed to be assembled under 'tension' using a push-fit system, without any screws etc. Customer refused to assemble the rail and actually see the engineering of the rail working with heavy duty capacity. The bottom part and Top Bar are correctly designed to fit together once 'pulled' in position. Customer returned a 'used' rail with parts missing, hence the reduction in refund. It was not returned in a re-saleable condition.

  
• m***e (969)- Feedback left by buyer.

  Past month

  Verified purchase

  Arrived a few days late but the seller was excellent and I would definitely buy from them again
• n***0 (796)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Great price and arrived quickly. Exactly as described, thanks.
• _***s (26)- Feedback left by buyer.

  Past month

  Verified purchase

  Delivery was fast and item is in good condition just like was stated, good quality as well and I’m glad I got what I paid for. I will buy from this seller again