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Cellar Wine

384 items sold
27 followers
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All items

About us

Location: United KingdomMember since: 12 Nov, 2019Seller: wkb_ltd

Business details

Business name: Well Known Brands LimitedAddress: Unit 12, Victoria Business Park, SS2 5BY Southend-on-Sea, United Kingdom

Detailed seller ratings

Average for the last 12 months

Accurate description
4.7
Reasonable postage cost
4.5
Delivery time
4.9
Communication
4.9

Seller Feedback (80)

5***4 (87)- Feedback left by buyer.
Past year
Verified purchase
Item as described and at a great price. Super fast delivery and very happy with purchase. Recommended seller. Many thanks
e***c (758)- Feedback left by buyer.
Past 6 months
Verified purchase
Thank you! Well packaged and quick delivery! Much appreciated. Would definitely recommend this seller
c***0 (1015)- Feedback left by buyer.
Past year
Verified purchase
Fast dispatch, and fantastic communication. The item arrived securely packaged and in fantastic condition, very happy customer 😄.
i***m (1110)- Feedback left by buyer.
Past year
Verified purchase
Item well described, well priced and delivered as advised.
e***i (1157)- Feedback left by buyer.
Past year
Verified purchase
Seller sent a 500ml bottle when I ordered a 750ml one. They completely ignored all my messages to them. If you do order with them do check the cl on your bottle when it arrives. Mine should have said 75cl, but said 50cl. The bottles are a similar height but slightly thinner. Given the complete lack of aftersais support, I suspect someone hoped I wouldn't notice when they sent the wrong one. They've obviously no intention to make it right with me or offer a refund or anything.
Reply from: wkb_ltd- Feedback replied to by seller wkb_ltd.- Feedback replied to by seller wkb_ltd.
Unfortunately due to a listing error this bottle was 50cl - we contacted the customer and offered for them to keep the bottle for free due to our mistake which they then accepted.
s***0 (166)- Feedback left by buyer.
Past 6 months
Verified purchase
Quick delivery, gift for a friend, she loved it! Would buy from here again