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About us
At Charles Bentley, we take pride in our heritage as a family-run business established in 1860. Over six generations, we've built a reputation for crafting reliable products for the home, garden, and beyond. From outdoor furniture to brushware, we blend tradition with innovation, offering durable, stylish pieces that enhance everyday living. Our commitment to excellence and practical solutions continues to inspire, trust, and satisfaction among our customers. Explore our collection and join us in making your home both functional and beautiful.
Business details
Business name: Charles Bentley & Son LimitedAddress: Central House, 1 Monarch Way, Loughborough, Leicestershire, United Kingdom LE11 5TPPhone number: +44 1509320370Email: customerservices@charlesbentley.comVAT number: GB 328065461CRN: 01409627
Seller Feedback (167,040)
- 0***0 (542)- Feedback left by buyer.Past 6 monthsVerified purchaseUnfortunately I didn't receive the item, Evri had taken a photo of a letterbox, unfortunately there is other letterboxes with the same number on the block where I live, I have a nameplate on my door, if they had put it through my letterbox as claimed why wouldn't you take a picture of the door where both letterbox and nameplate is visible? The seller dealt with this in a professionall manner, and helped in assuring it was not any more unpleasant than it had been due to the incompetent courier..
- _***4 (130)- Feedback left by buyer.Past 6 monthsVerified purchaseGreat item. Fantastic customer care- there was a slight issue with delivery (not the seller's fault) and they stepped in to resolve it really quickly. Great communication, really pleasant to deal with. Thanks!
- b***a (3288)- Feedback left by buyer.Past 6 monthsVerified purchaseFast and friendly service, item as described at an affordable price. Safe delivery, happy thank you
- j***u (85)- Feedback left by buyer.Past monthVerified purchaseBeautiful mirror.Looks very elegant and could be mistaken for stone,although it is metal .Well packaged arrived when expected after good comminication/ tracking from seller.Would definitely order from this seller again.
- 5***t (794)- Feedback left by buyer.Past 6 monthsVerified purchaseParasol arrived quick with good communication on delivery times, just as described, great size and great value. Would definitely recommend. Thanks very much
- 7***7 (222)- Feedback left by buyer.Past 6 monthsVerified purchaseI would not recommend anyone buy from this seller. I purchased an item and it never turned up. I contacted the seller who gave a poor excuse and said it was because I chose 3-5 working days. By this point of contact it was past that duration time. Then they had the cheek to say we have posted it today. Going on 5 days since I last had any updates from them and still no item has turned up. My messages have been ignored. I have now requested a full refund.