Chessgammon

Seller Feedback (1,897)

• v***- (0)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I ordered the chess set with delivery to Czech Republic (Central Europe). The seller contacted me with apologies and told me that both the item price and its postage should have been higher. I was willing to cooperate but even after several messages I was not sure how much am I expected to pay and why. Eventually, I gave up trying to understand it and just sent extra £72. The set arrived safely and it is well-crafted and beautiful, including board and box, but the communication was depressing.

  Reply from: chessgammon- Feedback replied to by seller chessgammon.- Feedback replied to by seller chessgammon.

  We tried to help you in every way we could and communicated with you. You should have used the e bays Global shipping programme. The problem is the selection and size of the goods matters and so does the shipping.
• 1***v (1371)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  ITEM APPEARANCE AS DESCRIBED, ARRIVED WELL PACKAGED AND IN GREAT CONDITION. VERY GOOD VALUE AND QUALITY . A PERFECT TRANSACTION. FAST POSTING. SELLER A+
• l***m (2221)- Feedback left by buyer.

  Past month

  Verified purchase

  A1+transaction, as described and swift delivery, highly recommended seller.
• h***0 (40)- Feedback left by buyer.

  Past year

  Verified purchase

  Great quality as described, feels premium and board comes in a nice zipped carrybag for ease of storage, pieces are nicely weighted and carved, newcondition, timely delivery and excellent ebayer. A+++ Thank you.
• s***s (57)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I have paid £235 for this item and in description mentioned that is hand made by real walnut wood and when I received it wasn’t hand made and material was only plywood and when I contacted the seller he said that we have been told is walnut wood and he wasn’t even sure if is real wood or not. However I have asked for return and refund and firstly, seller sent me invalid return label and after I asked him again he send me the real one and now I have sent the item back and still no refund.

  Reply from: chessgammon- Feedback replied to by seller chessgammon.- Feedback replied to by seller chessgammon.

  Please take time to read the description, buyer does not know what he wants, this is the first buyer to complain on a product from Helena.
• s***e (361)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Item was dispatched and delivered Excellent value for money, description was perfect . Highly reccomend seller , and will be using again . Excellent , thankyou .