Contraband

Seller Feedback (33)

• v***s (1276)- Feedback left by buyer.

  Past year

  Verified purchase

  This item was listed as a 28mm model. I contacted the seller to ask if it was compatible with standard Dungeons and Dragons 28mm models, and was assured by the seller that this was indeed the case. The photograph shows a true 28mm building I got on Ebay in a similar price range, and the models this seller claims to be "28mm compatible". Quite frankly, I'm astonished that Ebay allows this sort of fraudster to scam. It leaves a stain on the reputation of a once reputable online seller.

  Reply from: contrabanda_uk- Feedback replied to by seller contrabanda_uk.- Feedback replied to by seller contrabanda_uk.

  Thank you for your feedback, your feedback helps us grow as a company and improve to meet our buyers needs. If we haven't already spoken privately feel free to contact us for a replacement or refund to be made. Kind regards Contrabanda

  
• t***n (183)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I contacted the seller after I received my item to see if I would be able to return it and get a refund as the model is 28mm in size (full model) not 28mm scale so i cant use it with any other model type, I eplained this to the seller but after contacting the them I was informed that i had not read the description right but still not heard anything since yesterday though they proudly guarantee a comprehensive money back guarantee to ensure the customer complete satisfaction so here's hoping.

  
• 1***b (1328)- Feedback left by buyer.

  Past year

  Verified purchase

  Figures received not as per picture, scale or quality. Would not pay return postage when advised so passed to eBay who supplied label for this. Would not buy from again and not recommend to others. I do not like leaving negative feedback and would rather sort out, seller new to platform and clearly a lot to learn.

  Reply from: contrabanda_uk- Feedback replied to by seller contrabanda_uk.- Feedback replied to by seller contrabanda_uk.

  Dear costumer "Unfortunately, it seems the item wasn't as expected, but all product details, including size and features, were clearly stated in the description. Please ensure you review all information thoroughly in future purchases to avoid any confusion. We always strive to provide accurate descriptions and great service." Regards Contrabanda_uk
• e***o (2310)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Good model for the size thought it may have been a little bigger, good service from the seller and quick delivery
• t***e (2286)- Feedback left by buyer.

  Past year

  Verified purchase

  THIS PERSON HAS NO IDEA OF THE CONCEPT OF "SCALE". 28mm BUILDING WAS SUPPLIED APPROX AN INCH LONG, I WAS INFORMED THAT THIS WAS CORRECT AND MY IDEA OF WHAT SIZE IT SHOULD BE WAS INCORRECT, WHEN DOZENS OF OTHER MANUFACTURERS HAVE SUPPLIED WITHOUT ANY ISSUES
• t***6 (476)- Feedback left by buyer.

  Past year

  Verified purchase

  well packed and fast delivery, thank you

  Reply from: contrabanda_uk- Feedback replied to by seller contrabanda_uk.- Feedback replied to by seller contrabanda_uk.

  You're very welcome! I'm glad everything arrived quickly and in great condition. If there's anything else I can assist you with, just let me know. Thank you for your kind words! Regards Contrabanda_uk