Cool_brother Shopping

Seller Feedback (2,959)

• *****- Feedback left by buyer.

  Past month

  Verified purchase

  Excellent service, easy to order, kept up to date with the progression of the order, and arrived within the delivery dates. Excellent quality, well packaged, arrived in great condition, and I would say excellent value for the price, and comes in a nice range of shiny colours, delighted with my purchase and would use again in the future.

  Reply from: cool_brother2019- Feedback replied to by seller cool_brother2019.- Feedback replied to by seller cool_brother2019.

  Thank you，I look forward to cooperation with you again in the future.
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  This product arrived in new condition, well packaged and presented, promptly and at a good price. Quality for the price is excellent. Appearance new, is a advertised. I am confident to deal with this seller in the future.

  Reply from: cool_brother2019- Feedback replied to by seller cool_brother2019.- Feedback replied to by seller cool_brother2019.

  Thank you，I look forward to cooperation with you again in the future.
• *****- Feedback left by buyer.

  Past month

  Verified purchase

  The package was still missing according to PostNord, who claimed it didn’t exist... But it was received today. Everything is of a very good standard :-) Customer service was above expectations! They can definitely be trusted!

  Reply from: cool_brother2019- Feedback replied to by seller cool_brother2019.- Feedback replied to by seller cool_brother2019.

  Thank you，I look forward to cooperation with you again in the future.
• *****- Feedback left by buyer.

  Past year

  Verified purchase

  A**** Seller. I've bought several items from CB as they have a great stock of of great quality kit. I had an issue with this item of my making, ordered the wrong part which they've cancelled and sent right part. Brilliant customer service as well as to quality kit. Always arrives well packaged and quicker than the estimate too. A go-to supplier for me. Reccomend.

  Reply from: cool_brother2019- Feedback replied to by seller cool_brother2019.- Feedback replied to by seller cool_brother2019.

  Thank you，I look forward to cooperation with you again in the future.
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Very quick delivery,,, items as described,,, well packaged,,, excellent service,,, thanks,,,

  Reply from: cool_brother2019- Feedback replied to by seller cool_brother2019.- Feedback replied to by seller cool_brother2019.

  Thank you，I look forward to cooperation with you again in the future.
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  DO NOT USE. These people are HORRENDOUS, bought a mount came missing a strap. Asked to return. After a week of lying misleading. I GOT them return postage sorted they didn’t want to pay, Ebay then stepped in, 3 days for them to send payment through paypal WRONG. 2 days after return EBAY REFUNDED ME. 4 days after seller messaged saying they will refund. Avoid them like the Plague. Now asking for 5 star feedback, and positive review, AVOID TERRIBLE SELLER

  Reply from: cool_brother2019- Feedback replied to by seller cool_brother2019.- Feedback replied to by seller cool_brother2019.

  We have sent the return shipping fee to you, please check your message. After we receive your parcel, we will give you a full refund

  Follow-up from: *****- Feedback followed up on by buyer.- Feedback followed up on by buyer.

  When i said i have to to their maths i had to find the postage cost, and then they wanted me to find cheaper, then they done nothing expecting me to pay postage. Ebay then stepped in. They then sent the wrong amount said i have to work out for them how much to send. 2 days after the mount was recieved EBAY stepped in and refunded the mount. Now why am i writing more in depth ..... They have messaged me asking to remove this review. DO NOT BUY FROM THEM