61K items sold
780 followers
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    About us

    At The Cosy Owl, we specialise in supplying products to make your life warmer, cosier and more homely. Our friendly team are always on hand to help. We pride ourselves in providing the very best in customer service in everything we do.
    Location: United KingdomMember since: 04 Jul, 2013Seller: cosyowl

    Business details

    Business name: Neutrino Retail LimitedFirst name: tonySurname: johnsonAddress: 20-28 Albert Road, Braintree, Essex, United Kingdom CM7 3JQPhone number: 01376560344Email: enquiries@thecosyowl.co.ukVAT number: GB 445871761CRN: 14225339

    Detailed seller ratings

    Average for the last 12 months
    Accurate description
    4.9
    Reasonable postage cost
    5.0
    Delivery time
    5.0
    Communication
    5.0

    Seller Feedback (18,276)

    • h***- (53)- Feedback left by buyer.
      Past 6 months
      Verified purchase
      Accidentally recived the wrong sized wick, but after a message I recived the right sized wick in a few days. Top customer service with quick replies, would definitely buy again.
    • *****- Feedback left by buyer.
      Past 6 months
      Verified purchase
      Arrived safe and sound. Many thanks. However, listing said 2-3 days delivery. NOT TRUE, it was not even despatched until the 3rd day after ordering ! (Ordered friday, despatched monday) Slow despatch, but well packed and very nice good quality item.
    • 8***8 (249)- Feedback left by buyer.
      Past 6 months
      Verified purchase
      Excellent aroma, good product ... storage container leaking during transit and informed supplier, label came unstuck due to leakage...
    • o***c (274)- Feedback left by buyer.
      Past month
      Verified purchase
      very good condition, well packed timely delivery . i would recommend this seller
    • c***k (469)- Feedback left by buyer.
      Past 6 months
      Verified purchase
      Excellent service and quick delivery. Item as described A++++
    • *****- Feedback left by buyer.
      Past 6 months
      Verified purchase
      Fast delivery, as described, excellent ebayer.

    About us

    Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!237/1000