Item advertised incorrectly. Seller notified and accepted incorrect description. Reduction in cost offered to me but refused as item not fit for purpose. Agreed goods to be returned. I requested a return paid label but seller refused to pay P&P. I am out of pocket £4.69 postal cost plus additional packaging cost. I should not be out of pocket for an error made by seller. Would not use again.
I do not normally leave negative feedback but have no choice on this occasion. Bad business practice.
Reply from: crafts-eshop- Feedback replied to by seller crafts-eshop.- Feedback replied to by seller crafts-eshop.
A full refund was provided immediately.
Follow-up from: 0***0- Feedback followed up on by buyer.- Feedback followed up on by buyer.
A refund of the Postage and Packing which I had to pay was NOT refunded.
a***v (834)- Feedback left by buyer.
Past month
Verified purchase
Exactly as advertised, quick delivery and well packed. Good ebay transaction.
l***a (180)- Feedback left by buyer.
Past 6 months
Verified purchase
Fast delivery item as described great value top rate trusted ebayer AAA++++++
e***n (1387)- Feedback left by buyer.
Past month
Verified purchase
This seller responded to my request for a fast dispatch immediately and I got them super quick. Such a good service and the actual flowers are perfect. Thank you SO MUCH ☺️
e***i (161)- Feedback left by buyer.
Past 6 months
Verified purchase
The sequin trim was as described and an excellent colour matchand good quality. The delivery was later than expected but I am sure this was down to the postal system as the item was despatched on time. Would definitely buy from this seller again
a***a (644)- Feedback left by buyer.
Past month
Verified purchase
Just as described & super quick postage Thank you ✨✨ Recommend seller