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CRAFT WALES SIGNS

CRAFT WALES SIGNS

11K items sold
657 followers
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MDF PRODUCTS

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About us

TOP QUALITY MDF PRODUCTS FOR USE IN THE CRAFT INDUSTRY OR BY INDIVIDUALS. DISCOUNTS OFFERED FOR BULK BUYING.
Location: United KingdomMember since: 10 Aug, 2014Seller: craftwales

Business details

Business name: Craft Wales LimitedAddress: Unit 14, Sycamore Close, CF82 7RJ Hengoed, United KingdomVAT number: GB 937658866

Feedback ratings

Last 12 months

Positive54- positive Feedback in last 12 months
Neutral0- neutral Feedback in last 12 months
Negative1- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months

Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
4.8
Communication
4.8

Seller Feedback (2,808)

a***k (48)- Feedback left by buyer.
Past 6 months
Verified purchase
I service is appalling. Asked for a tracking number for delivery . Tracking was never sent so I waiting in all day and the parcel was never delivered, it was actually shipped 4 days Doesn’t fit together so you can’t even build it without a saw to make all the slots bigger. No build instructions just a small word document listing all the parts Biggest waste of money ever don’t waste your money I could go on if I didn’t just have 500 characters - just don’t buy
Reply from: craftwales- Feedback replied to by seller craftwales.- Feedback replied to by seller craftwales.
Customer very difficult to deal with. I apologised for the delay in dispatch due to staff illness but she rudely told me not to make excuses. I constantly asked her to accept a video call or telephone call from us to help her put the sleigh together correctly but she ignored my attempts. I then accepted the return on the item but she never bothered to send it back. Not sure what more she wanted or expected but I believe she wanted to keep the sleigh AND have her money back.
Follow-up from: a***k- Feedback followed up on by buyer.- Feedback followed up on by buyer.
The seller never accepted my return request - this is a blatant lie and I would still like to send it back for a full refund. I didn’t ignore attempts to help the lady didn’t respond to me when I asked for days and times. Complete lies
c***g (1017)- Feedback left by buyer.
Past 6 months
Verified purchase
Item as described well packaged swift delivery very pleased AAA
o***b (780)- Feedback left by buyer.
Past 6 months
Verified purchase
Excellent ebayer.quick response.thank you 👍
d***a (353)- Feedback left by buyer.
Past year
Verified purchase
Prompt delivery. I actually did not expected the package to arrive so soon.. Thank you.. I do like the MDF Circle Pendant. There were no damaged to the wooden circles and great packaging. I will be saving this seller. Great customer service, once again Thank you...I have not designed the wooden pendant as yet...
m***i (190)- Feedback left by buyer.
Past year
Verified purchase
A++++ seller, very swift delivery and very well packaged. Fantastic item, bigger and heavier than I expected but I love it! Thank you 😊
s***d (1006)- Feedback left by buyer.
Past 6 months
Verified purchase
Big and nice .Only issue never posted until after arrival date .No good to use this Mother’s Day but keeping as will use sometime
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