Skip to main content
Great British Glass

Great British Glass

53K items sold
687 followers
Contact

Bird Gifts

See all

About us

Thank you for visiting my shop. I produce hand decorated crystal and glassware from my own extensive range of designs, inspired by the countryside. I'm always very happy to undertake commissions for designs and personalisation.

If you have any questions regarding my product range please do contact me via the eBay messaging service.
Location: United KingdomMember since: 21 Sep, 2008Seller: greatbritishglass

Business details

Business name: Great British GlassFirst name: AnnaSurname: GillAddress: St. Wihtburh, Chequers Street, NR12 9JT Norwich, United KingdomEmail: sales@greatbritishglass.co.ukAdditional information: Please contact me by email - I spend most of my day engraving glassware and it's not possible to answer the phone when I'm actually doing the engraving! I check emails morning and evening and will reply as soon as possible.

Feedback ratings

Last 12 months

Positive248- positive Feedback in last 12 months
Neutral6- neutral Feedback in last 12 months
Negative8- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months

Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
4.6
Communication
4.8

Seller Feedback (26,586)

c***0 (34)- Feedback left by buyer.
Past 6 months
Verified purchase
Ordered this panda glass which arrived packaged perfectly, but the glass looks nothing like the picture ,was expecting to see black and white panda's ,because that is what the picture portrays,very very dissapointed ,as this was for a special birthday contacted seller to be told to return,no offer of payment of postage ,picture very very misleading,as you can see from Mt picture and that of seller
Reply from: greatbritishglass- Feedback replied to by seller greatbritishglass.- Feedback replied to by seller greatbritishglass.
I was sorry to hear that this customer was disappointed with the glass received, which is exactly as described and exactly as per the listing image as shown in her image and mine. I suggested to the customer that she could return the item for a full refund but she said she wanted to keep it as it was for herself. If customer had followed eBay return process as suggested a prepaid return post label would have been automatically supplied.
a***r (301)- Feedback left by buyer.
Past 6 months
Verified purchase
When I placed this order, I was made aware there was a long wait time on them, which was fine. Order was marked as shipped within the given scale but did not arrive. The sellers communication was very flakey, taking multiple messages to get a response often, only really getting attention upon requesting a refund. This was incredibly frustrating. Apparently there was an issue with Royal Mail. The order eventually arrived. The products were as described and exceptionally well packed.
r***z (899)- Feedback left by buyer.
Past month
Verified purchase
Hi Anna The wine glass arrived safely today, very well packed. I am "over the moon" with it. I've had Shelties since 1987 I've attached a photo of all the 8 I have owned ( the present 2 are the photos at the top of the frame. They are a gorgeous breed and your glass does them justice. I will send a photo to my Sheltie loving friend in Edinburgh and maybe you'll get an order from her. In the meantime I will drink to my 8 fur babies with some wine in my lovely new glass!! Cheers! Kind regards Sue
k***k (37)- Feedback left by buyer.
Past 6 months
Verified purchase
The item was of high quality and had been packed very well. The Post Office lost the first one but i contacted the lady and she made another one and posted straight away and got it within 2days of her posting it. Very nice of the lady to go out of her way when it was not her fault. 110% recommend.
r***n (219)- Feedback left by buyer.
Past 6 months
Verified purchase
Initial dispatch notification came through on 6th December but following a chaser email it wasn’t passed to Royal Mail until 13th December. No reply from seller to my chaser email which was disappointing. That aside, the glasses were as described.
o***o (32)- Feedback left by buyer.
Past month
Verified purchase
Exactly as described, came well packed. A positive experience
See all Feedback