DandBsurplus11

Seller Feedback (5,841)

• w***g (85)- Feedback left by buyer.

  Past month

  Verified purchase

  Buyer beware. Easily the worst buying experience I’ve had. Listing said “quantity 10” with a photo of a full box. They sent one flimsy outlet plate for $11 plus $8.95 shipping/tax. Admitted the listing was wrong but still demanded I pay return shipping. I even offered to settle for three more but they refused.

  Reply from: dandbsurplus11- Feedback replied to by seller dandbsurplus11.- Feedback replied to by seller dandbsurplus11.

  I'm glad this buyer left a review, now I can respond:) Buyer contacted us regarding a purchase made. He is correct, the description did say a qty of 10. Which we acknowledged was a mistake although the price reflected 1 unit. We offered a 50% refund to reflect his "valuation" of the product. He refused. Demanded more units or nothing. Even asked for a full refund intending to keep the product. We refused. In the end we paid return shipping and will be issuing a full refund. Still left Neg comm:)

  
• c***l (5)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Just as advertised, it is new with a less than new looking box. I need what is in the box and not the box so I am very happy with the item being exactly as described. You can't beat the price for the item. The item was packed very well and shipped out quickly. It is a new item so the quality is excellent. No scratches or dents on the item. Its appearance is like it just left the factory.

  Reply from: dandbsurplus11- Feedback replied to by seller dandbsurplus11.- Feedback replied to by seller dandbsurplus11.

  Thank you for the great review! We’re glad to hear the item arrived in excellent condition and met your expectations, even if the box wasn’t perfect. We truly appreciate your understanding and focus on what matters most, the quality of the product. It’s great to know you’re happy with the price, packaging, and fast shipping. If you ever need anything else, we’re here to help!
• 3***4 (769)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Item arrived as described. The item was in excellent condition and arrived quickly. Great price. Excellent seller and timely communication. I would have no worries about making future purchases from this seller.

  Reply from: dandbsurplus11- Feedback replied to by seller dandbsurplus11.- Feedback replied to by seller dandbsurplus11.

  Thank you so much for the thoughtful review! We're so glad to hear the item met your expectations and that everything arrived quickly and in great condition. We truly appreciate your trust and look forward to serving you again in the future!
• l***t (59)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Item was as seller described, new, unused, in original packaging. Exceptional value w/free shipping. Highly recommend this seller!

  Reply from: dandbsurplus11- Feedback replied to by seller dandbsurplus11.- Feedback replied to by seller dandbsurplus11.

  Thank you so much for the kind words and recommendation! We're glad you were happy with the item and the value. It was a pleasure serving you, and we look forward to helping you again in the future!
• 5***2 (268)- Feedback left by buyer.

  Past month

  Verified purchase

  Advertised but didn’t have what they advertised in total. Sent partial order without notification, sent partial refund after being told that I only got half my order. They claimed they sold my other half to someone else. When pressed they said they sold it a long time ago. In summary, they advertised product they didn’t have and took money for product they didn’t deliver. Highly questionable seller.
• u***l (677)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  5 Star seller ⭐️⭐️⭐️⭐️⭐️Great communication, fantastic price and super fast shipping. Highly recommended AAA+++