35K items sold
11K followers
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About us

Welcome to Debenhams, your digital destination for Womenswear, Menswear, Kidswear, Accessories and Shoes. Consider this your one stop shop for all of life's essentials, ensuring you find everything you need and more. With the biggest brands under one roof, there is something for everyone. Featuring brands such as Coast, Oasis, Wallis, DP, Burton, Maine, Mantary and Principles you will be sure to find what you need. Get exploring now.
Location: United KingdomMember since: 17 Feb, 2023Seller: debenhams-outlet

Business details

Business name: DEBENHAMS BRANDS LIMITEDFirst name: DebenhamsSurname: OutletAddress: 49-51 Dale Street, Manchester, Greater Manchester, United Kingdom M1 2HFPhone number: +44 7467822666Email: brandsonmarketplaces@debenhams.comCRN: 13135555

Shop policies

Postage
Returns

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
5.0
Communication
4.9

Seller Feedback (12,934)

  • e***_ (42)- Feedback left by buyer.
    Past month
    Verified purchase
    The quality of the item is good and was as described. It came packaged as a new item with tags. It was very good value for money and it looks just like the picture. Unfortunately the dispatch time was a little bit slow however I am not going to fall off of this because I understand they are a business and probably have a lot of orders to process.
  • e***y (411)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Arrived in perfect condition and within the timeframe. This was the best price that I have seen for this dress and it is beautiful in the flesh. Great quality and I highly recommend this seller. The communication was excellent as I had a few questions before purchasing and the seller was swift and responded without delay. Thank you so much.
  • 3***n (4762)- Feedback left by buyer.
    Past month
    Verified purchase
    Fast Delivery Love the colour and the style.. Have another style which i would likd to purchase A++ Despite the positive feedback given I am still waiting for a refund as the other one was too big and returned. The refund is over due and the refund policy in the listing does not reflect what they said on chat.. unfortunately the customer service experience today marred the overall experience with dismissive attitude and silence. Still waiting for my refund and no appology
  • u***0 (12)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Very positive experience with this seller. I had some enquiries which were very promptly answered & they were helpful. Delivery was very quick. Unfortunately the item did not fit, so I had to return. The return process was very easy & simple to do. The return was processed very quickly & full refund given very quickly. I will definitely order more from this seller & would recommend to others.
  • i***g (706)- Feedback left by buyer.
    Past month
    Verified purchase
    Good quality, new, lovely looking item at great price, came well packaged, but sadly I needed a smaller size. No quibble return given. Great service and comms from Debenhams outlet team. Would buy from them again. Thanks.
  • 2***e (336)- Feedback left by buyer.
    Past year
    Verified purchase
    Shoes received. Just as described, perfect condition and great value. Excellent communication from seller. Unfortunately due to NO fault of the seller, delivery was very slow and delayed by 3 days due to Evri! Thank you.

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