decentfabric

Seller Feedback (859)

• a***h (253)- Feedback left by buyer.

  Past year

  Verified purchase

  Awesome 👍 highly recommend this store & I highly recommend this seller, seller is very kind and responsive replied to my every question when I need through out the transactions to shipping process🙂 ordrd 3 items they exactly same as described, liked the embroidery wrk, design, stitching, item price & stitching price is very reasonable received all the items before the expected delivery date in a nicely packed condition happy with my purchase 🙂 would loved to buy you again soon,Thanku so mch🙏

  Reply from: decentfabric- Feedback replied to by seller decentfabric.- Feedback replied to by seller decentfabric.

  Wow, thank you so much for your kind words! I’m thrilled to hear you had such a great experience and are happy with everything. Your feedback means a lot, and I’m so glad the items arrived in perfect condition and on time. I’d love to help you again anytime! Thank you for your support, and I look forward to your next purchase! 🙏😊
• -***9 (24)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  The product description in the pictures for "semi stitch" said "top half is stitched that I only have to stitch side by side" so I expected that the neckline should be cut at least and sleeves? however this wasn't the case when I received my item. After clarifying with the seller that semi stitch fabric meant unstitched fabric only, they kindly helped me return my order ensuring I received the full due refund. Otherwise the fabric quality and condition were wonderful! super responsive seller!

  Reply from: decentfabric- Feedback replied to by seller decentfabric.- Feedback replied to by seller decentfabric.

  Thank you for your detailed and honest feedback! We're sorry for any confusion caused by the product description and appreciate your understanding. We're glad we could resolve the issue smoothly and that you were satisfied with the fabric quality and our customer service. Your support and kind words mean a lot to us!
• g***_ (77)- Feedback left by buyer.

  Past year

  Verified purchase

  The item I received was exactly as shown in the pictures, and I’m very pleased with its quality. There was a minor issue with the tracking, which caused some confusion. However, the seller responded promptly and cleared up my concerns. Thanks to their excellent communication, I received the package on time and in perfect condition. I truly appreciate their dedication to customer satisfaction. I highly recommend this seller for their outstanding service and professionalism. Thank you!

  Reply from: decentfabric- Feedback replied to by seller decentfabric.- Feedback replied to by seller decentfabric.

  Thank you so much for your kind words! I truly appreciate your patience and understanding regarding the tracking issue. I'm glad to hear that you’re happy with your purchase and that everything arrived as expected. It was a pleasure assisting you, and I’m grateful for your recommendation. If you ever need anything in the future, feel free to reach out. Thanks again for your support! 😊✨
• 8***u (37)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  The order description was incorrect and I received the goods not as per descirption. I understand this was due to clerical error by the company s staff. I raised this with the company and the matter was mutually resolved. Very happy with the customer service support provided and the ability to resolve issues faced by the customer. Despite the issue with my order; I would still recommend the seller as a good seller and an overall positive experience.

  Reply from: decentfabric- Feedback replied to by seller decentfabric.- Feedback replied to by seller decentfabric.

  Thank you for your understanding and patience! We truly appreciate your kindness and the opportunity to resolve the issue. Customer satisfaction is our top priority, and we’re glad we could make things right. Your recommendation means a lot to us, and we look forward to serving you again in the future! 😊👍
• i***t (194)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Excellent service,excellent and regular communication. Arrived before expected delivery date. Realistic description of item bought . Excellent value, thank you.

  Reply from: decentfabric- Feedback replied to by seller decentfabric.- Feedback replied to by seller decentfabric.

  Thank you so much for your kind words and thoughtful feedback. We're delighted to hear that you were pleased with our service, communication, and the value of your purchase. It's always our goal to exceed expectations, and your satisfaction means a lot to us. We truly appreciate your support and hope to serve you again in the future!
• t***1 (24)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Dress quality is really great same as the picture,price is also good, seller is so helpful and communication is really really nice, i like the shipping time, it’s came too early 😊i am very happy with this seller ❤️

  Reply from: decentfabric- Feedback replied to by seller decentfabric.- Feedback replied to by seller decentfabric.

  Thank you so much for your kind and encouraging words! We're delighted to hear that you’re happy with the dress, the quality, and our service. It's always our goal to provide exactly what’s shown and ensure a smooth, pleasant experience from start to finish. Your satisfaction truly means a lot to us. We look forward to serving you again! ❤️