Desirable Equine

Seller Feedback (840)

• a***s (134)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Excellent condition would definitely buy again from this seller. The appearance of the product was the same as the listing. Superior quality, perfect fit. Well packaged. Seller did communicate when I left a message regarding shipping.
• a***y (401)- Feedback left by buyer.

  Past month

  Verified purchase

  Seller communicated very well when there was a slight delay is despatch time. I was kept very well informed. Item arrived just as described. So highly recommend this seller
• 1***i (444)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Great value wellies. As described, arrived quickly and well packaged. Great seller.
• l***e (358)- Feedback left by buyer.

  Past month

  Verified purchase

  Item just as listed but unfortunately delivery was slow, it took 12 days from payment date to arrive.
• h***h (219)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Item took a while to be despatched but was delivered within the estimated time frame. It arrived and was a different colour to the photo, it was the dark grey version not the lighter one as per the photo, I wanted the lighter one so cooler when hot. But the item fit okay, apart from ears on the small side so I cut these off. The information advised despatch within 3 days, this is not correct, so I would go by the estimated delivery timeframe and expect it could be at the last day of that.

  Reply from: desirable-equine- Feedback replied to by seller desirable-equine.- Feedback replied to by seller desirable-equine.

  Thanks so much for your review, so much good information there for customers to read - do reach the next time you need something - if we did get the colour wrong let's make sure you get a great deal on your next purchase, thank-you Emma

  
• s***b (464)- Feedback left by buyer.

  Past month

  Verified purchase

  Item was as described but the seller failed to send it when they said they would I had to keep chasing them with not much response back. In the end it took them 2 weeks to get to me it could have been sent around the world in that time.

  Reply from: desirable-equine- Feedback replied to by seller desirable-equine.- Feedback replied to by seller desirable-equine.

  Thanks so much for your feedback we always try and deliver within the estimates given, but in this instance we did run over a few days - we offered to cancel and refund your order in full, which is still open, but we are assuming you love the boots and have decided to keep them. Do reach out to us next time you need something, and we will try and do much better. thanks Emma and Rob