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Digital Flames

Digital Flames

11K items sold
1.5K followers
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About us

At Digital Flames we aspire to provide our clients with exceptional products at great prices!
Location: United KingdomMember since: 08 Jul, 2013Seller: digital_flames

Business details

Business name: Digital Flames LTDFirst name: MubeenSurname: AdamAddress: 54 The Boulevard, Preston, Lancashire, United Kingdom PR1 4PHPhone number: +44 7884953413Email: mustak.adam@hotmail.comVAT number: GB 304147049CRN: 11537837

Feedback ratings

Last 12 months

Positive73- positive Feedback in last 12 months
Neutral3- neutral Feedback in last 12 months
Negative6- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.5
Reasonable postage cost
5.0
Delivery time
4.3
Communication
4.4

Seller Feedback (1,380)

  • 4***_ (27)- Feedback left by buyer.
    Past year
    Verified purchase
    Ordered to be shipped to South Africa and what a great experience. The fireplace works as advertised and fitting it was a breeze. Packaging was of a high quality and contents well protected. Arrived here very quickly like 8 days from ordering to unpacking. We'll done Digital Flames.
  • a***f (99)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Bought fire from this dealer fire was lovely just what we were looking for great price and arrived very quickly would reccomend to family and friends seller responded very well too.
  • l***a (229)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Not a trustworthy seller; the item arrived damaged, and he sent his own courier to collect it. He would not provide the correct tracking number. Lack of communication. Won't issue a refund. Time waster.
  • 2***a (38)- Feedback left by buyer.
    Past year
    Verified purchase
    We received the fire on the exact date that was specified. The fire did have an issue but the seller was very quick to respond and offer a solution. We agreed on a discount due to the issues instead of a return which was very kind of the seller. Great customer service. Thankyou.
  • i***k (389)- Feedback left by buyer.
    Past year
    Verified purchase
    I would NOT recommend this seller. I’ve ordered the fire place on the 26th Dec and on the 17th Jan I was still chasing for the delivery. Three and a half weeks later I placed the order they refunded me, and advised me to place the order again. Just waisted my time. The date they provide upon placing the order is incorrect. Obviously I won’t order anything from them. Customer service is poor, couple of words answers, not explaining what’s happening with your order, and unapologetic.
    Reply from: digital_flames- Feedback replied to by seller digital_flames.- Feedback replied to by seller digital_flames.
    Hi, the day before shipping the item, customer advised the item is no longer required so we cancelled the order as requested.
  • o***r (1803)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Fire arrived on time. Great quality Use this company regularly when purchasing media wall fires for our customer
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About us

Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!93/1000