Ordered and very fast delivery sadly there was a fault, contacted seller quick response arranged a courier to pick faulty item up, wanted a replacement not a refund and soon as the courier picked faulty item sent another. This works fine and felt I received professional service throughout. Very happy with product and very reasonably priced and very good seller and communications would deal with again. Thanks Mike
0***r (578)- Feedback left by buyer.
Past month
Verified purchase
Exactly as advertised and a lot cheaper than anywhere else. Well packaged, on time delivery
Thanks
m***u (226)- Feedback left by buyer.
Past 6 months
Verified purchase
Ordered yesterday arrived today, fire is as discribed . Had a quick turn on looks lovely. Having my multi fuel fire removed Wednesday so shall not use till then . Would recommend this seller bargain price also
5***d (0)- Feedback left by buyer.
Past 6 months
Verified purchase
Cannot say about fire as being rebuilt following floods and box unopened. Can say price was unbeatable, well packaged, well informed and super fast, efficient delivery.
s***k (1198)- Feedback left by buyer.
Past 6 months
Verified purchase
Item arrived 2 days after order placed damaged, return back to Dimplex collected witihn two days and full refund given within 3 days, great service fairplay, new item ordered again after refund and arrived quickly and in perfect condition, cannot fault seller.
n***9 (595)- Feedback left by buyer.
Past 6 months
Verified purchase
Excellent seller, delivered next day, thanks for offer price too. Would recommend. Thank you 😊