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Direct Vacuums

Direct Vacuums

1.6M items sold
59K followers
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About us

Direct Vacuums is the only authorized reseller of manufacturer refurbished and graded appliances from some of the biggest named brands such as AEG, Zanussi, Vax, Hoover, Vytronix, Electrolux, Tefal, Krups, DeLonghi, Kenwood, Braun and many more. Offering huge savings over RRP’s with not only refurbished items but also box damaged and brand new products as well, all with free delivery and a 1 year guarantee.
Location: United KingdomMember since: 16 Nov, 2004Seller: direct-vacuums

Business details

Business name: A P Taylor LtdFirst name: RossSurname: TaylorAddress: 4 Arenson Centre, Arenson Way, Dunstable, Houghton Regis, Bedfordshire, United Kingdom LU5 5ULPhone number: 01582664600Email: ebay@aptaylorltd.comVAT number: GB 727352629CRN: 03958040

Feedback ratings

Last 12 months

Positive68,774- positive Feedback in last 12 months
Neutral617- neutral Feedback in last 12 months
Negative424- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Seller Feedback (650,520)

  • w***8 (355)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great value for money dispatched quickly and well packed! The supplier needs more information on the accessories supplied with the product we got more than advertised but were necessary for optimal use. I asked a question prior to purchase and it took over 24 hours for a response after a prompt from me. Overall happy with the purchase so far.
  • 6***d (1099)- Feedback left by buyer.
    Past month
    Verified purchase
    The seller provided outstanding service. The item was delivered promptly, matched the description precisely, and was packaged securely. Communication remained clear and timely throughout, reflecting a high standard of professionalism and dedication to customer satisfaction. Overall, this was a seamless transaction, and I would confidently recommend this seller and consider future purchases.
  • y***d (196)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    I don't usually endorse however this company deserves praise. I have bought 2 vacuums from them both arrived speedily and well packaged and although described as refurbished, appeared like brand new. Customer support is exceptional especially Omelia who deserves extra credit for her knowledge of the products and professionalism. I appreciated her immediate response to my enquiries and help finalising my purchase. Much appreciated and will be buying from this company again. Thank you
  • 3***y (776)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Ordered Sunday, dispatched Monday and received Tuesday. Items as described. Have bought from Direct Vacuums a few times now and excellent service each time. Excellent communications. Thank you.
  • l***u (556)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Product quality, excellent, excellent value, as described an understatement, like new is more accurate., delivered on time with the advance notice. I had cause to email the company for advice, friendly helpful and reassuring, what a breath of fresh air to feel they are so customer focused. This company has made me change my usual approach of big brand from major store as my first port of call, to, let me see what they have on offer first, with a guarantee that means something.
  • r***c (401)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Very quick delivery, ordered Monday delivered Wednesday. Not got round to using it yet. Very well packaged, great price and the seller kept me informed every step of the way. Keep up the good work and will be more than happy to buy from you again. Thankyou. 5*
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