Flexible and kind seller! I needed this item fast and they were able to make it happen for me. Received in just 3 days! Fantastic customer service and item exactly as described.
n***e (27)- Feedback left by buyer.
Past 6 months
Verified purchase
Amazing seller! Great communication, fast shipping, products as described. Would buy from this seller again & again (and I have)
n***e (27)- Feedback left by buyer.
Past 6 months
Verified purchase
Amazing seller! Great communication, fast shipping, products as described. Would buy from this seller again & again (and I have)
6***a (1229)- Feedback left by buyer.
Past year
Verified purchase
Nice blanket- fast shipping- but it was not as advertised. (Incorrect weight). Not much compensation offered for the error, except to return it or pay more for another blanket with the correct weight. I needed a blanket immediately for a pony who had just arrived from FL. So, I just kept the lighter blanket. (I have edited this feedback from neutral to positive as you asked. Happy Holiday-:)
Reply from: hgoetsc- Feedback replied to by seller hgoetsc.- Feedback replied to by seller hgoetsc.
I offered to accept a return and give a full refund, which would include a prepaid shipping label. Buyer wanted me to accept an exchange on a much more expensive blanket. I was able to reduce the price a bit, but unfortunately it wasn't enough to make her happy.
_***x (7)- Feedback left by buyer.
Past month
Verified purchase
Fast shipping, girth was packaged well and exactly as described.
c***1 (1154)- Feedback left by buyer.
Past 6 months
Verified purchase
Awesome seller!!! Honest, professional, fast shipping, exactly as described, smooth transaction! Thank you so much!!