Item arrived with no packaging at the bottom of the box and must have been dropped or just taken the usual "delivery depot care with" causing damage to a few of the accessories. Sent pics and report to seller, No qualms, quick response, what was broken, what needs replacing and replaced at their expense arriving in a few days.
u***u (48)- Feedback left by buyer.
Past month
Verified purchase
Instead of the kettle that I ordered for £15.95 I received the one that the seller wanted to get rid of. I contacted the seller and sent him the photo.He admitted that it was his mistake but instead of refunding me or sending the kettle that I ordered he wants me to keep what he sent.I refused as I paid for the kettle that I saw in the picture and paid for that, he stopped communicating with me. So,no kettle,no money. It's horrible.I will never buy anything from this seller,I won't recommend him
s***h (252)- Feedback left by buyer.
Past year
Verified purchase
The item arrived damaged (probably in transit as the packaging wasn't as robust as it could have been) but the request to receive a replacement was responded to promptly and a replacement pot was received a few days later. Messages were responded to quickly, although not always as clearly as I would have hoped and I had to go back for clarification. Overall, though, I am happy with the product and would order again from this supplier.
a***z (426)- Feedback left by buyer.
Past 6 months
Verified purchase
Prompt posting, well packaged, This is my 3rd purchase, value for money, very good quality, looks absolutely beautiful when I have planted my plants .Highly recommended seller. Definitely recommended.
d***d (969)- Feedback left by buyer.
Past year
Verified purchase
I ordered two of these items and awaited delivery. I will not leave negative feedback, but I am disappointed that nothing arrived and I received no messages explaining why.
I filed a not received report to ebay who asked the seller to respond to me. Within 24 hours I was given a refund but received no explanation why. This is the second time I have ordered garden furniture and received nothing. The last time, my bank refunded me, but it took several months. I now have a mistrust of these sellers
v***3 (1032)- Feedback left by buyer.
Past month
Verified purchase
Accurate Description – Good Communication – Quick Delivery – Recommended Seller.